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Dynamic leader with proven excellence in operational management and guest services at Walt Disney Company. Expert in Microsoft Office and Salesforce, enhancing team efficiency and client satisfaction. Skilled in money handling and fostering a culture of success, demonstrated by effectively supervising and training an 80+ staff team. Achieved operational excellence by prioritizing guest safety and satisfaction.

Experienced and dedicated Customer Service Representative with a proven track record of providing exceptional service and building strong customer relationships. Skilled in handling customer inquiries, resolving issues, and ensuring customer satisfaction. Strong communication and problem-solving abilities. Authorized to work in the US for any employer

  Highly skilled professional with extensive expertise in housekeeping and hotel operations. Demonstrates proficiency in Excel, Word, PowerPoint, and hotel software, ensuring efficient communication and upholding quality standards. Adept at sanitation protocols, deep cleaning practices, and safe chemical handling. Proven ability to manage staff, handle complaints, and maintain motivational leadership. Committed to health and safety compliance, including COSHH regulations. Career goal: to enhance operational efficiency in high-volume hotels through meticulous housekeeping standards and exceptional organisation.  

Experienced activity instructor with over two years in delivering safe, engaging sessions including climbing, archery, and laser tag. Strong communicator with a focus on team coordination, guest satisfaction, and maintaining high standards of safety and cleanliness. Now seeking to step into a Shift Manager role to support daily operations and lead by example.

Rob Lee

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Head of Sports Science

Head of Sports Science

Lead Academy Sports Scientist

Head of Academy Sports Science

Education

Professional Doctorate - Applied Sport and Exercise Science

Master of Science - Strength and Conditioning

Bachelor of Science - Sport and Exercise Rehabilitation

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Professional Doctorate - Applied Sport and Exercise Science

Head of Sports Science

Head of Sports Science

Lead Academy Sports Scientist

Master of Science - Strength and Conditioning

Head of Academy Sports Science

Bachelor of Science - Sport and Exercise Rehabilitation

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