Leo Griffiths
Minehead,Somerset
Summary
Experienced activity instructor with over two years in delivering safe, engaging sessions including climbing, archery, and laser tag. Strong communicator with a focus on team coordination, guest satisfaction, and maintaining high standards of safety and cleanliness. Now seeking to step into a Shift Manager role to support daily operations and lead by example.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Sports Coach
Butlins
Minehead, Somerset
01.2023 - Current
- Delivered engaging and safe coaching sessions in a variety of activities including climbing wall, high ropes, archery, laser tag, and pottery for diverse age groups and abilities.
- Led group sessions with a focus on safety, skill development, and participant enjoyment.
- Conducted equipment checks, risk assessments, and safety briefings to ensure compliance with health and safety regulations.
- Trained and mentored new staff, promoting high standards in delivery and safety.
Retail Leisure Team Member
Butlins
Minehead, Somerset
12.2021 - 12.2022
- Operated and supervised a range of leisure attractions including go-karts, bungee trampolines, pottery painting, fairground games, and mini golf, ensuring a fun, safe, and welcoming environment for guests of all ages.
- Delivered excellent customer service by assisting guests, explaining activity rules, and resolving queries or issues promptly and professionally.
- Carried out daily safety checks and routine maintenance on equipment to uphold health and safety standards.
- Handled cash, tokens, and activity bookings, maintaining accuracy and responsibility in all transactions.
- Contributed to a collaborative team environment, supporting colleagues across multiple attractions and adapting quickly to changing demands.
Supermarket Team Member
Haven
Doniford, Somerset
03.2021 - 11.2021
- Assisted customers by providing product information and ensuring a positive shopping experience.
- Maintained cleanliness and organisation of store shelves and displays to enhance product visibility
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Education
Level 3 Extended Diploma - Create Media Production
Bridgwater and Taunton College
Taunton 09.2017 - 07.2019
Skills
- Strong and confident communicator with both guests and team members, fostering clear expectations and positive interactions
- Proven ability to create a fun, engaging, and inclusive environment while maintaining professionalism and control
- Committed to upholding high standards of safety, cleanliness, and equipment care across all activity areas
- Focused on delivering excellent guest experiences, resolving guest concerns promptly and with a positive attitude
- Familiar with conducting briefings, safety checks, and ensuring compliance with health and safety procedures
Qualifications
- Archery GB Instructor
- ERCA Site specific High ropes Instructor
- ERCA Site specific Climbing wall instructor
- ERCA Site specific High ropes rescue
- NSRA Youth Proficiency Scheme
References
References available upon request.
Timeline
Sports Coach
Butlins
01.2023 - Current
Retail Leisure Team Member
Butlins
12.2021 - 12.2022
Supermarket Team Member
Haven
03.2021 - 11.2021
Level 3 Extended Diploma - Create Media Production
Bridgwater and Taunton College
09.2017 - 07.2019