Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Riya Joseph

Luton

Summary

I have a proven track record of delivering on my chosen areas, whether it be academic or professional. This coupled with a passion to excel as I enter the professional world will allow me to be an exemplary employee. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Overview

4
4
years of professional experience

Work History

Health care assistant

Hopecare24/7
10.2022 - Current
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.

Assistant administrator

Mavenmark
04.2021 - 08.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Coordinated company events and meetings, resulting in improved communication and team cohesion.
  • Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.

Manager of Operations

Besto Group
02.2020 - 03.2021
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.

Education

MSc - Accounting and Business Finance

University of Bedfordshire
Luton, United Kingdom
01.2023

BSc - Commerce

Calicut University
01.2021

St Mary's Higher Secondary School
01.2018

St Joseph HSS
01.2016

Skills

  • IELTS (Overall score ; 65)
  • Data management
  • Team leadership
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Staff Management
  • Customer Service
  • Team Supervision
  • Scheduling
  • Conflict Management
  • Complaint Handling

Languages

Fluent in English
Malayalam
Hindi (Indian languages)

Hobbies and Interests

Head of Badminton Society at Calicut University

Timeline

Health care assistant

Hopecare24/7
10.2022 - Current

Assistant administrator

Mavenmark
04.2021 - 08.2022

Manager of Operations

Besto Group
02.2020 - 03.2021

MSc - Accounting and Business Finance

University of Bedfordshire

BSc - Commerce

Calicut University

St Mary's Higher Secondary School

St Joseph HSS

Similar Profiles

CREATE PROFILE
Riya Joseph