RITIKA PAWAN
Software Engineer
London,ENG
Summary
Master of Technology (M.Tech) in Web Technologies
Have knowledge of Salesforce Admin (Data Modaling , Data Management and Database ) and Front End Technologies ,HTML,CSS,JAVASCRIPT
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Salesforce Administrator position. Ready to help team achieve company goals. Detail-oriented, systematic and exacting. Excellent planning, problem-solving and interpersonal communication skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Exam Invigilator
Prospero Teaching
London, United Kingdom
11.2022 - Current
- Troubleshot issues with computer-based examinations.
- Conferred with teachers concerning programs and materials to meet student needs.
- Validated appropriate identification to allow admission to testing area.
- Assisted faculty with setting up tests and coordinating test spaces.
Customer Relationship Officer
Hinduja Global solutions
Bangalore, India
01.2017 - 12.2018
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Developed and implemented standards for staff to provide consistent service to customers.
- Communicated with customers to assess and address individual needs, providing timely and quality support via calling systems.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
Master of Technology - Web Technologies
Bangalore University
Bangalore,India 09.2018 - 03.2021
Bachelor of Technology - Computer Science
Visvesvaraya Technology University
Bangalore ,India 07.2012 - 08.2016
Skills
Salesforce Administrator
undefinedTimeline
Exam Invigilator
Prospero Teaching
11.2022 - Current
Master of Technology - Web Technologies
Bangalore University
09.2018 - 03.2021
Customer Relationship Officer
Hinduja Global solutions
01.2017 - 12.2018
Bachelor of Technology - Computer Science
Visvesvaraya Technology University
07.2012 - 08.2016
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