RITA HADDAD
Greenford,Middlesex
Summary
Target-driven student with a record of academic success, eager to add value to quality- focused team whilst continuing my university studies. High levels of experience in customer service, as well as utilising point of sale systems alongside inventory management.
Overview
4
4
years of professional experience
Work History
CHILDMINDER
Family/Friends. Middlesex
London
08.2019 - 10.2019
- Responsible for the care and protection of toddlers and young children for close family, and family friends
- Minimised TV and mobile device time by engaging children with games and reading books
- Cleaned up spills promptly and conducted thorough sanitising every week to control infections
- Encouraged positive behaviours, including patience with teachers and fellow kids
- Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
CAFÉ ASSISTANT
Everyone Active Northolt Leisure Centre
Northolt, Ealing
09.2021 - 07.2022
- Created a safe and hygienic working environment including regular cleaning and descaling of coffee machines
- Mastered point-of-service (POS) computer system for automated order taking
- Handled credit transactions quickly and accurately
- Up to date knowledge of food hygiene and relevant health and safety procedures
- Food Allergy and Intolerance Training Completed
RECEPTIONIST
Goals Soccer
Ruislip, Hillingdon
11.2022 - 08.2023
- Responding to emails and phone calls in a timely manner , providing excellent customer support.
- Dealing with cash and credit transactions promptly and precisely.
- Grasped industry-specific software systems in order to arrange and cancel bookings and events.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Tracked daily activities and important metrics with spreadsheets.
Education
GCSEs -
Cardinal Wiseman Catholic High School
Greenford, Ealing 09/2016 - 06/2021
A-Levels -
Cardinal Wiseman Sixth Form
London 09/2021 - 06/2023
Skills
- Advanced Microsoft Office Skills (Word, PowerPoint etc)
- Food and Allergy Intolerance Training
- Customer-service orientated
- Multilingual
- Time management
- Communication skills
Interests
Member of the Lebanese Church Youth Group
This allows me to take part in organising bake sales, charity parties, and religious trips (e.g., Lourdes trip - 2016).
In 2020, I was able to adapt to remote learning, by hosting church zoom calls and preparing PowerPoint presentations.
Easter Church Charity Event (April 2016-present)
Working alongside a team of youth my age, as well as older and younger, to prepare food, activities, and prayer to create an environment of friendship among the Church community.
Languages
Arabic
Native
French
Elementary
Timeline
RECEPTIONIST
Goals Soccer
11.2022 - 08.2023
CAFÉ ASSISTANT
Everyone Active Northolt Leisure Centre
09.2021 - 07.2022
CHILDMINDER
Family/Friends. Middlesex
08.2019 - 10.2019
GCSEs -
Cardinal Wiseman Catholic High School
09/2016 - 06/2021
A-Levels -
Cardinal Wiseman Sixth Form
09/2021 - 06/2023
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