Rishi Raghavendher Kandhipaatti Gunabooshanam
Redditch,Worcestershire
Summary
Successfully navigated business operations during the COVID-19 pandemic in India, ensuring business continuity and minimizing revenue losses. Optimized inventory and cost management, reducing waste and improving cash flow during a period of supply chain disruption.
Increased Monthly Sales by 67%: Successfully grew sales from ₹2.6 Lakhs per month to ₹4.34 Lakhs per month within two years during the COVID-19 pandemic, despite challenging market conditions.
Provided exceptional customer service, ensuring a positive dining experience and handling customer queries or concerns with professionalism and efficiency.
Assisted in the preparation and delivery of food orders, maintaining quality control while ensuring quick and accurate service in a fast-paced environment.
Customer Experience Excellence: Delivered outstanding customer service, assisting customers with product knowledge, offering recommendations, and ensuring a seamless shopping experience that encouraged repeat visits
Overview
5
5
years of professional experience
Work History
Retail sales associate
SRDH ltd companies
Coleshill, Warwickshire
06.2024 - Current
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Contributed to sales targets through active promotion of products.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
Crew member
McDonald's
Hemel Hempstead, Hertfordshire
12.2023 - 05.2024
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Executed daily operation procedures ensuring adherence to company's policies.
Shop owner
Smart collections
Chennai , India
12.2019 - 03.2023
- Negotiated pricing deals with suppliers, improving profit margins.
- Increased sales by 67% within 2 years of covid 19 and optimized stock on regular basis to provide variety for customer selection.
- Ensured compliance with health and safety regulations to maintain safe shopping conditions.
- Introduced new product ranges based on customer preferences, increasing sales revenue.
- Optimised window displays to entice potential customers in-store.
- Created seasonal sales plans with varying stock and promotional strategies.
Education
Bachelor of Arts - Commerce and Accounts
Ramakrishna mission vivekananda college
Mylapore, CHENNAI 07.2019 - 05.2022
Master of Science - international business management with research
University of Hertfordshire
Hatfield 09.2023 -
Skills
- Stock management
- Supplier negotiation
- Product sourcing
- Business operations
- Business planning
Languages
English
Advanced
Tamil
Native
Telugu
Fluent
Timeline
Retail sales associate
SRDH ltd companies
06.2024 - Current
Crew member
McDonald's
12.2023 - 05.2024
Master of Science - international business management with research
University of Hertfordshire
09.2023 -
Shop owner
Smart collections
12.2019 - 03.2023
Bachelor of Arts - Commerce and Accounts
Ramakrishna mission vivekananda college
07.2019 - 05.2022
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