Rishi Patel
Tunbridge Wells
Summary
Results-driven accounting graduate with a robust skill set, showcasing exceptional communication, attentive listening, and effective problem-solving abilities. Proficient in key accounting principles, with a solid comprehension of business domains, including Management and Marketing. Proactively pursuing opportunities to expand and apply accounting expertise while actively seeking valuable work experience to further enhance professional capabilities.
Overview
7
7
years of professional experience
Work History
Customer Assistant
Lidl
03.2024 - Current
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Handled cash transactions accurately while adhering to company security protocols.
- Participated in regular inventory checks, assisting with restocking merchandise as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Pharmacy Assistant
Hollis Pharmacy
03.2019 - Current
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage
- Assisted with dispensing duties during busy periods to aid pharmacy workflow
- Assisted pharmacy staff in preparing medications and filling orders
- Received incoming controlled drug supplies, storing within correct, secure locations
- Confirmed patient details before dispensing medication, eliminating prescription errors
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary
- Counted and labelled prescriptions with correct item and quantity
- Greeted customers and provided friendly, knowledgeable healthcare advice and service
- Verified patient exemption statuses to avoid fines.
Customer assistant
Marks & Spencer
10.2023 - 01.2024
- Offered advice on product selection for enhanced levels of support and service
- Provided fast checkout service with high levels of customer care and transaction speed
- Carried out regular quality checks to ensure displayed products were in good, saleable condition
- Handled cash and card payments with accuracy
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs
- Applied conflict management strategies to deescalate upset customers.
Marketing intern
Bedgebury Communications
06.2017 - 06.2017
- Leveraged data to produce informative, helpful marketing insights
- Created engaging, topical content tailored to target audiences
- Assisted in editing and writing content for blogs and newsletters.
Education
Bachelor of Science - Accounting 2:1
Roehampton University
Roehampton, United Kingdom 09.2023
A-Levels - Biology, Chemistry And Religious Studies
Bennett Memorial Diocesan School
Royal Tunbridge Wells, United Kingdom06.2020
Extended Project - Biology
Bennett Memorial Diocesan School
Royal Tunbridge Wells, United Kingdom06.2020
Skills
- Microsoft office
- Excel
- Retail sales expertise
- Keen problem solver
- Brand awareness and representation
- Bookkeeping
- Complaint Handling
- Team Cooperation
- Active Learning
- Goal-Driven
Hobbies and Interests
- Fitness
- Running
- Chess
- Volunteering
- Cooking
Timeline
Customer Assistant
Lidl
03.2024 - Current
Customer assistant
Marks & Spencer
10.2023 - 01.2024
Pharmacy Assistant
Hollis Pharmacy
03.2019 - Current
Marketing intern
Bedgebury Communications
06.2017 - 06.2017
Bachelor of Science - Accounting 2:1
Roehampton University
A-Levels - Biology, Chemistry And Religious Studies
Bennett Memorial Diocesan School
Extended Project - Biology
Bennett Memorial Diocesan School
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