RISHANI PREMABALA
Overview
5
5
years of professional experience
Work History
KYC Apprentice
J.P. MORGAN CHASE & CO.
09.2022 - 11.2023
- Constructed KYC files to identify risks associated with the client; via email, I communicated with the middle office to obtain the required information and documentation and clarified queries via video call to ensure 100% accuracy on client records
- Increased my productivity and efficiency by writing out to-do lists and setting personal targets for myself; this allowed me to prioritise tight-deadline records, manage and incorporate feedback from the QC team and meet and satisfy productivity targets and strict KYC requirements.
Learning Support Assistant
ST. MERYL SCHOOL
09.2021 - 08.2022
- Earned permanent position at St Meryl after working for two weeks as a supply TA for Randstad Education
- Implemented different play activities with the children to increase fine motor skills, observed and responded to their needs, adapted strategies and improvised accordingly
- Conducted detailed periodic reviews of the child's progress and development and designed specialised resources to attain set targets for each term.
Market Research Interviewer
PRS IN VIVO
02.2022 - 06.2022
- Maximised the number of surveys completed and customer satisfaction as I confidently approached members of the public, built a good rapport and explained how their contribution to our surveys would be worthwhile
- Met company targets as I accurately recorded the participants' responses promptly and kept them engaged and interested.
Receptionist and Scan Assistant
WINDOW TO THE WOMB
10.2021 - 12.2021
- Organised and handled administrative tasks, informed customers of sign‑in forms, managed customer records, used Microsoft Excel and billed customers with 100% accuracy
- Prepared for customer questions in person and over the phone, confidently and patiently advised customers and gave correct information on the various scans available to them
- Boosted sales in extras offered, informed customers of extras and showed examples with enthusiasm to maximise sales and customer satisfaction.
Classroom and SEN Teaching Assistant
RANDSTAD EDUCATION
11.2020 - 12.2021
- Adapted to different schools and year groups, catered to the needs of every child differently whilst encouraging their confidence, independence and self‑esteem.
Step In, Step Up Work Experience Programme Attendee
MORGAN STANLEY
07.2020 - 07.2020
- Developed my understanding of the Global Capital Markets, Investment Banking and Technology sectors and actively networked and connected with employees via this two-day virtual work experience programme
Playworker
WATFORD MENCAP
07.2019 - 04.2020
- Recognised signs of distress in children and offered reassurance
- Utilised my behaviour management skills during challenging situations, was always patient during intense and stressful times and was confident with my approach.
Volunteer
WATFORD GENERAL HOSPITAL
09.2018 - 04.2020
- Engaged and built a good rapport with patients as I handed out their meals and spent time with them
Horizon Women's Work Experience Programme Attendee
ROTHSCHILD & CO.
07.2019 - 07.2019
- Furthered my interest in technology as I shadowed employees in the Technology, Media and Telecommunications sectors; by preparing questions and researching the firm beforehand, I made the most of the opportunity and gained a real insight into their day-to-day tasks and Rothschild's core values and ethos.
Education
A levels -
WATFORD GRAMMAR SCHOOL FOR GIRLS SIXTH FORM
08.2020
GCSEs -
WATFORD GRAMMAR SCHOOL FOR GIRLS
08.2018
Languages
English
First Language
Tamil
Proficient (C2)
C2
Skills
- Confident with many core MS Office: Word, Excel, Publisher, Powerpoint and One Note.
References
References available upon request.
Timeline
KYC Apprentice
J.P. MORGAN CHASE & CO.
09.2022 - 11.2023
Market Research Interviewer
PRS IN VIVO
02.2022 - 06.2022
Receptionist and Scan Assistant
WINDOW TO THE WOMB
10.2021 - 12.2021
Learning Support Assistant
ST. MERYL SCHOOL
09.2021 - 08.2022
Classroom and SEN Teaching Assistant
RANDSTAD EDUCATION
11.2020 - 12.2021
Step In, Step Up Work Experience Programme Attendee
MORGAN STANLEY
07.2020 - 07.2020
Playworker
WATFORD MENCAP
07.2019 - 04.2020
Horizon Women's Work Experience Programme Attendee
ROTHSCHILD & CO.
07.2019 - 07.2019
Volunteer
WATFORD GENERAL HOSPITAL
09.2018 - 04.2020
A levels -
WATFORD GRAMMAR SCHOOL FOR GIRLS SIXTH FORM
GCSEs -
WATFORD GRAMMAR SCHOOL FOR GIRLS
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