Summary
Overview
Work History
Education
Skills
Certification
Timeline

Adetoyese Adepoju

ESSEX

Summary

Effective at directing, monitoring, and inspiring team members to complete accurate and timely investigations and reports. Meticulous compliance investigator offering years of experience in the field and enterprising, diligent style. Creative and critical thinker with strong innovative problem-solving skills. Successfully investigating large records to make accurate evaluations of structures and practices. Versed in applicable audit processes and procedures. Familiar with identifying urgent red flags and taking the proper steps in documenting the evidence discovered. Passionate about exceeding the standard quality and ensuring high-quality standards are maintained for AML/KYC. Experienced in reviewing financial documents and digital records. Complete, accurate, and timely investigations and reports. Talented at training employees, solving complex problems, and making sound decisions. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Hardworking and passionate AML investigator with strong organizational skills eager to be a team player to achieve company goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Analyst/KYC Officer/KYC Analyst/Compliance Officer

Pelfer and Nathan Consulting
Essex
08.2022 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Applied honed problem-solving skills to analyze and resolve issues impactAnalyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.

Supervisor/Customer Service Representative

Samdell Cleaning Services
Bridgend
03.2022 - 07.2023
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Trainer Assistant/Compliance Officer

HR Index
Lagos
03.2021 - 02.2022
  • Developed assessment surveys, feedback and monitoring systems to drive analysis for training program reporting.
  • Updated and set up instructions and uploaded course materials in webinar and learning management software.
  • Filed, organized and archived training materials to support future training sessions.
  • Scheduled venue, prepared course materials and formatted and branded materials to facilitate smooth training session.
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Investigated and documented all violations of compliance regulations to determine necessary improvements.
  • Responded to employee inquiries regarding compliance regulations and procedures.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
  • Developed risk assessment models to identify potential compliance risks.
  • Liaised with trainers and participants to provide logistical and technical support before, during and after learning course.
  • Facilitated virtual, in-person and blended learning sessions.
  • Worked with vendors to customize courseware to accommodate business needs.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

ATM Custodian/Compliance Officer

Union Bank of Nigeria Plc
Ibadan Oyo State
12.2012 - 02.2021
  • Reviewed various KYC processes-Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).
  • Responsible for updating customer profiles using internal CRM tools
  • Responded to and executing social escalations for various customer requests to ensure excellent customer satisfaction
  • Exceeded goals through effective task prioritization and great work ethic
  • Ability to make timely and independent decisions while working in fast-paced and results driven environment Strong organizational, multi-tasking, and prioritizing skills Conducted KYC formality reports on questionable accounts and transactions
  • Generated reports for customer service issues and repair records.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
  • Restored data on computers and office machines.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Documented changes and actions in computer-based tracking system.
  • Demonstrated increased knowledge of company products and equipment.
  • Assisted customers with technical support inquiries.
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
  • Monitored and assessed compliance risks associated with operational processes and procedures.

Universal Teller/Remittance Processor

Guaranty Trust Bank
Lagos
06.2007 - 10.2012
  • Organized, stocked, and maintained teller window area.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Gathered, evaluated, and summarized account data in detailed financial reports.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Recorded deposits, reconciled monthly bank accounts, and tracked expenses.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Developed monthly, quarterly, and annual profit and loss statements and balance sheets.
  • Sort payments into appropriate remittance areas, verify remittance for accuracy and authenticity, process payments via scanning process, and confirm the accuracy of payments for deposit.
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Provided primary customer support to internal and external customers.
  • Responsible for processing payments and verifying information to ensure that transactions are completed accurately and efficiently.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Inspected account books and recorded transactions.

Education

Master of Science - Information Technology Management

Cardiff Metropolitan University, Cardiff Wales
07.2023

Bachelor of Science - Computer And Information Sciences

Leads City University , Ibadan,Oyo State,Nigeria
06.2016

Skills

  • AML/KYC Regulations
  • Customer Due Diligence (CDD)
  • Enhanced Due Diligence (EDD)
  • AML/OFAC/FinCEN Regulatory Policies
  • Risk Analysis & Management Business Risk Assessment & Analysis
  • Compliance, Audit, and Investigation
  • Report Writing
  • MS Office (Excel, word, & PowerPoint)
  • Analytical and Critical Thinking
  • Team Player
  • Customer Service
  • Data Entry
  • Processes
  • Retail
  • Validation
  • Workflow

MS Office (Excel, word, & Powerpoint)

Analytical and Critical Thinking

MS Office (Excel, word, & Powerpoint)

Analytical and Critical Thinking

Certification


  • CompTIA Security+
  • Cybersecurity Essentials

Timeline

Business Analyst/KYC Officer/KYC Analyst/Compliance Officer - Pelfer and Nathan Consulting
08.2022 - Current
Supervisor/Customer Service Representative - Samdell Cleaning Services
03.2022 - 07.2023
Trainer Assistant/Compliance Officer - HR Index
03.2021 - 02.2022
ATM Custodian/Compliance Officer - Union Bank of Nigeria Plc
12.2012 - 02.2021
Universal Teller/Remittance Processor - Guaranty Trust Bank
06.2007 - 10.2012
Cardiff Metropolitan University - Master of Science, Information Technology Management
Leads City University - Bachelor of Science, Computer And Information Sciences
Adetoyese Adepoju