Warehouse professional with 20 years of experience in fast-paced environments, including over 10 years in administrative and operational support. Expertise in health and safety management through regular floor walks and proactive risk assessment. Proven ability to support audits and coordinate with teams to ensure safe and compliant operations.
Overview
21
21
years of professional experience
1
1
Certification
Work history
Warehouse Team Manager
Next PLC
Doncaster
07.2022 - 04.2026
Manage a team of around 25 staff, making sure daily work is completed safely and on time.
Conduct regular floor walks to monitor safe working practices and identify risks.
Allocate workload and manage resources to maintain efficient stock flow and operational continuity.
Track and follow up on outstanding actions to ensure completion within audit timelines.
Monitor operational performance, output quality, and productivity, identifying issues and implementing corrective actions where required.
Report incidents/ accidents, carry out initial investigations and ensure all follow-up actions and recommendations are completed.
Make real-time operational decisions to resolve workflow disruptions and maintain service levels.
Maintain accurate operational records and update reporting tools to ensure clear visibility of performance and operational data.
Ensure compliance with company policies, operational procedures, and health & safety standards.
Nights Transport Supervisor // Elmsall Complex
Next PLC
Pontefract
12.2020 - 07.2022
Coordinated nightly dispatch operations, ensuring drivers, vehicles, and routes were correctly allocated within the system.
Maintained accurate transport data through correct system input and debrief processes.
Liaised with warehouse and depot teams to maintain smooth operational flow between departments.
Identified operational issues and improvement opportunities and escalated them to management.
Conducted operational checks including trailer and unit monitoring within the system.
Supported team members and drivers to resolve operational queries and maintain productivity.
Conducted probation reviews, return-to-work interviews, and supported day-to-day team management activities.
Resolved disputes smoothly, promoted harmonious work relationships.
Conducted regular vehicle inspections to maintain safety standards.
Kept fleet well-maintained to prevent unexpected breakdowns.
Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
Management Support Coordinator // Elmsall
Next PLC
Pontefract, West Yorkshire
07.2019 - 12.2020
Provided operational and administrative support to site management.
Maintained and updated spreadsheets and reports to support operational decision-making.
Managed high volumes of employee queries while maintaining service standards.
Ensured compliance with company policies and operational procedures.
Supported onboarding and probation processes for new starters.
Assisted with help desk operations and employee check-in procedures.
Improved new starers' satisfaction by promptly addressing their complaints and queries.
Coached new hires on company procedures, facilitating quicker onboarding process.
Completed administrative tasks promptly, maintaining organised workspace at all times.
Warehouse Admin Clerk
Next PLC
Doncaster
01.2008 - 06.2019
Completed admin tasks to support warehouse operations.
Produced excel/ word documents.
Checked drivers in/ out.
Did filing, inputted data into computer.
Used outlook and telephone.
Used PWMS, Mainframe and Paragon.
Communicated with management and customer Services.
Investigated failures for furniture department.
Kept all files up-to-date.
Supported all Departments.
Supported compliance with site safety procedures and record keeping.
Completed and sent daily figures.
Sorted and organised different types of information by document type, personnel or location.
Workflow Information Analyst
Next PLC
Doncaster, South Yorkshire
07.2018 - 01.2019
Carried out day-to-day duties accurately and efficiently.
Worked closely with Managers and Maintenance team to establish and deliver to business needs.
Supported ASM on shift with daily operational functions.
Researched and updated spreadsheets.
Monitored multiple databases to detect and resolve issues.
Managed smooth operation through observing cameras.
Monitored system performance using recognised and agreed criteria.
Warehouse Operative
Next PLC
Doncaster, UK
01.2005 - 01.2008
Trained on picking and packing retail goods such as clothes equipment for home and accessories.
Worked on nights for picking furniture.
Loaded picked stock into vehicles.
Trained doing missions on PPT truck.
Trained on computer to do general things - e.g.
Covered days/ nights.
Trained on picking specials and Admin Clerk's job.
Covered in administration during absence.
Education
NVQ level 2 - Business and Admin
YH Training Services
Doncaster
1 2009 - 1 2010
Computer Courses - ECDL
Doncaster College
Doncaster, South Yorkshire
1 2007 - 1 2009
High School - Russian literature, Mathematics, History, English language, Musical instrument
Daugavpils
Daugavpils, Latvia
9 1993 - 5 2005
Skills
Health & Safety Compliance and Risk Management
Ensure compliance with health & safety procedures and escalate risks where required
Cross-Department Coordination & Communication
Communication & Escalation of Safety Issues
Audit Preparation & Record Keeping
Proficient in Google Workspace (Docs, Sheets, Drive)
Data Tracking & Reporting (Google Sheets)
Incident/ Accident Reporting & Investigation
Attention to Detail and Process Compliance
Health & Safety Compliance Support
Warehouse Management Systems
Certification
Driving Licence
January 2017 to January 2027
UK
Affiliations
Go to the gym, love singing, reading books, spend quality time with kids and attend Yoga classes
Personal Details
Driver's License: Cars
Eligible to work in the UK: Yes
Highest Level of Education: GCSE or equivalent
Industry: Retail
Total years of experience: 20
Timeline
Warehouse Team Manager
Next PLC
07.2022 - 04.2026
Nights Transport Supervisor // Elmsall Complex
Next PLC
12.2020 - 07.2022
Management Support Coordinator // Elmsall
Next PLC
07.2019 - 12.2020
Workflow Information Analyst
Next PLC
07.2018 - 01.2019
Warehouse Admin Clerk
Next PLC
01.2008 - 06.2019
Warehouse Operative
Next PLC
01.2005 - 01.2008
NVQ level 2 - Business and Admin
YH Training Services
1 2009 - 1 2010
Computer Courses - ECDL
Doncaster College
1 2007 - 1 2009
High School - Russian literature, Mathematics, History, English language, Musical instrument