Summary
Work history
Education
Skills
References
Hobbies and interests
Additional
Timeline
Generic

Ken Hill

Bristol

Summary

Warehouse operations manager with 20 years of experience at Next PLC, progressing from operative to team manager. Proven track record in leading large distribution teams, ensuring performance, safety, and labor cost control. Expertise in KPI delivery, CPU awareness, and agency workforce management. Committed to safety and team development, with a focus on productivity and effective disciplinary procedures.

Work history

Warehouse Team Manager

Next PLC
Bristol
2021 - 2026
  • Managed 12-hour shifts, prioritising achievement of KPI and CPU performance.
  • Supported a team of 10 - 30 permanent staff, expanding to 60 - 80+ agency workers during peak periods.
  • Assisted in overseeing operations for a dedicated warehouse area within a high-volume distribution centre.
  • Delivered daily performance briefings and engaged with team members.
  • Monitored agency staffing levels, liaising with suppliers to control expenses.
  • Facilitated investigations and disciplinary processes, including dismissals.
  • Conducted return-to-work interviews and managed long-term absences.
  • Performed audits and developed corrective action plans.
  • Ensured high safety standards through regular floor walks and risk assessments.

Warehouse Supervisor/Team Leader

Next PLC
Bristol
2013 - 2021
  • Managed day to day distribution operations
  • Planned rotas, holidays and workforce allocation
  • Monitored daily operational data and productivity
  • Trained and coached permanent and agency staff
  • Supported stock optimisation and cross site improvement initiatives
  • Played a key role during peak trading events
  • Progressed through multiple leadership roles due to performance and reliability

Pre-Retail Team Leader

Next PLC
Hemel Hempstead
2007 - 2013
  • Senior lead during sale markdown periods
  • Supervised pre-retail operations and intake scheduling
  • Trained agency workforce

Education

BA (Hons) - Computer Networking

Solent University

GNVQ - Computing

Hemel Hempstead College

A-Levels - Mathematics and Biology

9 GCSE’s - Maths and English

Skills

  • Shift & Operational management
  • Workforce planning
  • KPI and Productivity management
  • Cost Per Unit (CPU) control
  • Health and safety compliance
  • Audit compliance
  • Peak planning (Sale/Stock take)
  • Payroll administration
  • Performance management
  • Large team leadership
  • Continuous improvement
  • Strong IT and Systems literacy

References

References available on request

Hobbies and interests

I like to spend my spare time with my family doing outdoor activities, camping and walking. A love of reading and a variety of sports.

Additional

  • Qualified First Aider
  • Strong IT and systems literacy

Timeline

A-Levels - Mathematics and Biology

9 GCSE’s - Maths and English

Warehouse Team Manager

Next PLC
2021 - 2026

Warehouse Supervisor/Team Leader

Next PLC
2013 - 2021

Pre-Retail Team Leader

Next PLC
2007 - 2013

BA (Hons) - Computer Networking

Solent University

GNVQ - Computing

Hemel Hempstead College
Ken Hill