Riley Hays
Choppington,Northymberland
Summary
Highly disciplined and adaptable professional with a strong foundation in overcoming both physical and mental challenges, honed through combat sports and drumming. Possesses extensive knowledge across various niche interests, coupled with two years of experience in public service, demonstrating excellent interpersonal skills. Proven ability to work effectively both independently and within a team environment, driven by a commitment to continuous improvement.
Energetic Crew Member with knack for delivering top-notch customer service and maintaining smooth operations. Excel in fast-paced environments by keeping team morale high and ensuring orders are accurate and timely. Regularly praised for improving customer satisfaction and streamlining workflow.
Overview
2
2
years of professional experience
Work History
Crew member
McDonald's
Ashington, Northumberland
08.2024 - Current
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Handled high-pressure situations calmly providing solutions promptly.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Waiter
Raffaelo's Guidepost
Guidepost, Northumberland
04.2023 - 05.2024
- Delivered excellent customer service through friendly and polite interaction.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
GCSEs - Maths, English, Science, Geography, Music, Sport and Creative iMedia
Bedlington Academy
Bedlington, Northumberland 09/2019 - 06/2024
A-Levels - Biology, Geography, SPort
Bedlington Academy
Bedlington, Northumberland 09/2024 -
Skills
- Able to overcome both physical and mental difficulties due to experience in combat sports and drumming
- Discipline from aiming to be better in hobbies
- Large array of knowledge due to many niche interests
- Work well with the public from 2 years of working in service
- Able to work well with other people in a workspace as I have experience working with a team
- Also able to work well independently
Affiliations
- Drumming and music
- Biology and ecology
- Combat sports and other sports
Timeline
Crew member
McDonald's
08.2024 - Current
Waiter
Raffaelo's Guidepost
04.2023 - 05.2024
GCSEs - Maths, English, Science, Geography, Music, Sport and Creative iMedia
Bedlington Academy
09/2019 - 06/2024
A-Levels - Biology, Geography, SPort
Bedlington Academy
09/2024 -
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