Richard Todd
Darvel,East Ayrshire
Summary
Detail-oriented professional with expertise in part-fitment and basic mechanics, demonstrating strong proficiency in Microsoft Office Suite and stock control software. Knowledgeable in stock rotation principles and parts identification, enhancing dealership efficiency. Experienced in managing service and warranty bookings within a franchise dealership. Collaborated with Michelin on fast start and business partnership programs, driving operational improvements.
Overview
48
48
years of professional experience
Work history
Parts manager
North Harbour Motorcycles
Ayr, South Ayrshire
2020.10 - 2026.01
- Established efficient storage solutions, resulting in easy access to required parts.
- Utilised advanced software tools to manage inventory effectively, reducing waste and overstocking issues.
- Oversaw stock audits regularly to maintain accuracy in inventory counts.
- Achieved quicker repair turnaround by ensuring availability of essential parts.
- Managed vendor relations to secure competitive pricing.
- Enhanced customer satisfaction through timely delivery of ordered parts.
Service manager
North Harbour Motorcycles
Ayr, South Ayrshire
2020.10 - 2026.01
- Liaised with suppliers to ensure uninterrupted daily operations.
- Coordinated staff development training to enhance service delivery standards.
- Cultivated strong client relationships through exceptional customer service skills.
Parts and service advisor
North Harbour Motorcycles
Ayr, South Ayrshire
1999.10 - 2015.06
- Worked closely with other departments within dealership for seamless operations.
- Documented all services provided, maintaining comprehensive records.
- Built rapport with customers, enhancing long-term relationships.
- Updated job knowledge regularly through continuous learning initiatives.
Parts advisor
Harry Fairbairn Ltd
Irvine, North Ayrshire
1983.02 - 1999.10
- Checked incoming parts against delivery notes to limit stock discrepancies.
- Handled high-volume parts, service and repair enquiries.
- Communicated effectively with customers to understand their needs better.
- Placed orders for new stock to meet customer requirements.
Parts and service advisor
Harry Fairbairn Ltd
Ayr, South Ayrshire
1978.02 - 1983.02
Sales assistant
Harry Fairbairn Ltd
Ayr, South Ayrshire
1977.10 - 1978.02
Education
Certificate of Higher Education - Vehicle Parts Personnel
City & Guilds of London Institute
London 05/1980 - 06/1980
Highers - Highers
Scottish Certificate of Education
Scotland O'Grades - O’Grades
Scottish Certificate of Education
ScotlandSkills
- Part-Fitment expertise
- Basic mechanics
- Microsoft office suite proficiency
- Stock rotation principles
- Parts identification knowledge
- Computer literacy
- Franchised dealership operations
- Stock control software
Accomplishments
Honda (UK) Parts advisor of the year 2002 (Motorcycle) - runner up
Honda Europe Golden Chain Trophy 2003 (Motorcycle) - 6th overall
Timeline
Parts manager
North Harbour Motorcycles
2020.10 - 2026.01
Service manager
North Harbour Motorcycles
2020.10 - 2026.01
Parts and service advisor
North Harbour Motorcycles
1999.10 - 2015.06
Parts advisor
Harry Fairbairn Ltd
1983.02 - 1999.10
Parts and service advisor
Harry Fairbairn Ltd
1978.02 - 1983.02
Sales assistant
Harry Fairbairn Ltd
1977.10 - 1978.02
Certificate of Higher Education - Vehicle Parts Personnel
City & Guilds of London Institute
05/1980 - 06/1980
Highers - Highers
Scottish Certificate of Education
O'Grades - O’Grades
Scottish Certificate of Education