Richard Morgan
Llanelli,Carmarthenshire
Summary
Qualified retail manager with over 15 years of experience working in a fast-paced environment, promoting a well-known & trusted brand. A positive and motivated professional with a strong ability to think on their feet and build good, positive, and professional relationships, demonstrating excellent time management skills. A dedicated team player and a fast learner who is hardworking, honest, approachable, innovative, and creative. Possesses a good rapport with customers and remains customer-focused while being goal-oriented. I am passionate about doing the best job possible and keen to learn and grow.
Overview
20
20
years of professional experience
10064
10064
years of post-secondary education
1
1
Certification
Work history
Trading manager
ASDA
Llanelli, Carmarthenshire
10.2009 - 10.2025
- Responsible for leading a team of employees, with a focus on customer service, staff development, and training, resulting in increased sales.
- Keeping up to date with changes in the retail market and ensuring we are current and competitive
- Supporting team to be efficient.
- Managing stock levels and rotation, up-to-date inventory, and minimising waste
- Collaborated with the wider team to help develop strategies, keeping the stock base current and in line with customer needs
- Analyse sales data and market trends, and actively promoting the USP, also with a focus on KPI’s
- Managing staff retention, Job opportunities, and interviewing potential staff.
- Developing visual merchandising strategies to support customer experience and satisfaction.
- Responsible for the completion of comprehensive risk assessments, both written and dynamic.
- Up-to-date record keeping, including staff discipline procedures.
- Delegation of tasks with a focus on individual strengths and promoting best practices from colleagues
- Landing new promotions and seasonal focuses, often with a quick turnaround.
- Regular stock checks
- Responsible for cashing up of tills.
- Facilitated inventory flow management to reduce backstock.
Warehouse operator
Mcmillan Publisher
Swansea, Swansea
02.2007 - 10.2009
- working in a busy environment, ensuring a fast turnaround of products
- Keeping accurate records and inventory of goods
- packaging products securely to prevent damage in transport
- regular safety checks of equipment
- operating warehouse forklifts and pallet jacks in a safe manner
- Maintained a clean and organised warehouse
- working alongside colleagues to meet deadlines and warehouse goals
- following health and safety guidelines to maintain a safe working environment
Sports Coach
Carmarthenshire county council
Llanelli, Carmarthenshire
09.2005 - 02.2007
- Built strong relationships with members of the public along with colleagues, to promote a positive and inclusive environment
- providing advice and knowledge on the proper use of sports equipment, optimising result,s and helping to prevent injury
- developing and encouraging a positive training environment
- creating, tailoring, and developing personal fitness programmes, meeting individual needs and maximising effectiveness.
- designed and delivered engaging sports programmes for various age groups and skill levels
- Built confidence of players by offering individual praise and recognising progress and achievements.
- Promoted the safety and welfare of individuals and groups by following safeguarding principles.
Education
Level 2 Diploma - Retail Skills
Babcock Training Ltd
LlanelliEdexcell level 1 - Communication
Babcock Training LTD
LlanelliNVQ Level 2 - Sport leadership
Coleg Sir Gar
Llanelli Level 2 Award (RQF) - Personal Licence Holders
Highfield Qualifictions
LlanelliGCSEs - Maths, English, PE, Geography, Art
Bryngwyn Comprehensive school
Llanelli Skills
Positive and motivated individual
able to think on my feet
Build good, positive and professional relationships
excellent time management skills
team player
Management experience
Fast learner
hardworking, honest and approachable
Innovative and creative
good rapport & customer focused
Goal orientated
Affiliations
- a variety of sports
- Socialising with friends
- travelling
- Spending time with my family
Accomplishments
Certificate of recognition for exceptional contribution to society and being an inspiration to other British citizens in unprecedented times
Certification
Personal Licence Holder - Licencing Act 2003
Forklift Licence
References
References available upon request.
Timeline
Trading manager
ASDA
10.2009 - 10.2025
Warehouse operator
Mcmillan Publisher
02.2007 - 10.2009
Sports Coach
Carmarthenshire county council
09.2005 - 02.2007
Level 2 Diploma - Retail Skills
Babcock Training Ltd
Edexcell level 1 - Communication
Babcock Training LTD
NVQ Level 2 - Sport leadership
Coleg Sir Gar
Level 2 Award (RQF) - Personal Licence Holders
Highfield Qualifictions
GCSEs - Maths, English, PE, Geography, Art
Bryngwyn Comprehensive school