Richard Francis
Ebbw Vale ,Gwent
Summary
Experienced Facilities Maintenance Surveyor with a proven track record of managing multi-site property portfolios and delivering cost-effective maintenance solutions. Skilled in conducting detailed building inspections, developing and implementing Planned Preventative Maintenance (PPM) programmes, and overseeing both reactive and planned works to ensure asset longevity and operational efficiency. Demonstrated success in reducing annual maintenance costs and minimising emergency call-outs through contractor performance management and process optimisation. Thorough knowledge of statutory compliance requirements, including LOLER, COSHH, and Asbestos Management, ensuring all works are delivered safely and in line with regulatory standards.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work history
Site Surveyor
QCF Construction
Ebbw Vale
2022.05 - Current
- Strong ability to build and maintain successful working relationships
- Followed health and safety protocols during all site visits to minimise accidents.
- Took measurements, enhanced project timelines.
- Executed detailed site surveys for optimal project planning.
- Attended regular training sessions, ensured up-to-date knowledge in the field.
- Liaised with clients to discuss survey findings and potential impact on projects.
- Built professional relationships with other construction teams for smooth operations.
- Streamlined work processes to improve on-site efficiency.
- Identified potential issues early in the process by conducting preliminary investigations.
- Worked with clients to understand project in hand to the requirements and specifications.
- Fostered strong relationships with existing and new clients for increased satisfaction.
- Conducted cost analysis and estimation, providing accurate assessments for project planning.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Support my teams through complex project phases to successful completion.
- Mentored employees to maximise development potential.
- Delivered exceptional customer service by addressing queries promptly and courteously.
- Completed jobs on time to meet client expectations.
- Built strong relationships with clients for repeat business through excellent interpersonal skills.
- Upheld high standards of workmanship across all tasks, resulting in positive feedback from clients.
Maintenance Engineer
QCF Construction
Ebbw Vale, Blaenau Gwent
2020.03 - 2022.05
- Responded to reactive maintenance calls within the hospitality sector to resolve unplanned maintenance issues, equipment failures and safety hazards effecting trade
- Measure and order materials for jobs by liaising directly with suppliers.
- General maintenance such as servicing, plumbing, repairing roof leaks, commercial flooring and carpentry works
- Assessing reactive jobs and upgrading to quoted works.
- working alongside other departments/authorities to obtain the works required within a specific time frame
- Conducted risk assessments, minimised potential hazards in the work environment.
Fitter
PD Morgan
Bridgend
2015.05 - 2022.05
- Completed all carpentry works within stipulated timeframes; timely delivery ensured.
- Operated machinery safely according to the company's health and safety guidelines, reducing workplace accidents.
- Followed detailed architectural drawings, resulting in precise construction projects.
- Created and installed wooden structures such as flooring, doors, bar work, commercial kitchens and various other bespoke furniture.
- Demonstrated knowledge of different types of wood, leading to optimal project outcomes.
- Cut timber into designated sizes efficiently using saws, enhancing productivity.
- Coordinated with other construction professionals, promoting a collaborative working environment.
- Estimated material needs accurately; unnecessary costs avoided.
- Operated tools, machinery and equipment to cut materials for construction use.
- Worked fast under time constraints to meet specific timelines.
- Maintained safe and clean working environment for compliance with workplace health and safety policies.
- Completed snagging and finishing to achieve faultless results.
- Assisted in training apprentices, promoting skill development across the team.
Education
SMSTS - (Site management safety training scheme) -
CITB
2024.08 - 2024.09
UK Fire door Training -
CITB UK Fire door Inspection
2025.02 - 2025.02
Fire stopping Installation course -
CITB
2025.02 - 2025.02
GCSEs - Design Technology
WJEC
1989.07 - 1989.09
GCSEs - English
WJEC
1989.07 - 1989.09
GCSEs - Maths
WJEC
1989.07 - 1989.09
Skills
- Technical skills - Building fabric surveys, Planned preventative maintenance (PPM) Reactive Maintenance, HVAC & Electrical systems and Life Cycle Costing
- Compliance Skills - Health & Safety (NEBOSH/IOSH), Fire Risks assessments, Asbestos management and statutory compliance
- Software - I possess IT skills in using the Microsoft Office Suite, I am also familiar with CAFM Systems such as Job Logic, Verisae and Ostara which is used for quoting and work management
- Management Skills - Contract management, Budgeting & Cost Control, Contractor Coordination, Reporting
- Strong leadership and interpersonal skills by building and maintaining successful working relationships
- Ability to work well under pressure strategically
References
Both professional and personal references available upon request.
Affiliations
- Active outdoors enthusiast with a passion for hiking and outdoor sports. Volunteer coach for a local Under 9’s rugby team, Enjoy exploring the UK through campervan travels.
Timeline
UK Fire door Training -
CITB UK Fire door Inspection
2025.02 - 2025.02
Fire stopping Installation course -
CITB
2025.02 - 2025.02
SMSTS - (Site management safety training scheme) -
CITB
2024.08 - 2024.09
Site Surveyor
QCF Construction
2022.05 - Current
Maintenance Engineer
QCF Construction
2020.03 - 2022.05
Fitter
PD Morgan
2015.05 - 2022.05
GCSEs - Design Technology
WJEC
1989.07 - 1989.09
GCSEs - English
WJEC
1989.07 - 1989.09
GCSEs - Maths
WJEC
1989.07 - 1989.09