Richard Dunse
Shrewsbury,Shropshire
Summary
Operations Planner experienced in supporting military flying training and operations. Delivered effective project management and leadership across multiple aviation platforms through data analysis and delivery optimisation. Focused on stakeholder engagement and negotiation to minimise conflict while streamlining processes to enhance efficiency and productivity.
Overview
5
5
years of post-secondary education
30
30
years of professional experience
Work history
Operations Planner
Ascent Flight Training
RAF Shawbury, Shropshire
2018.03 - Current
- Oversaw daily operations, enhancing productivity across all platforms.
- Improved efficiency and productivity by building and developing new, relevant skills.
- Completed responsibilities to meet targets with accuracy and efficient workflows.
- Delivered tasks within tight deadlines with reliable time management.
- Applied critical thinking to analyse problems and choose suitable and efficient solutions.
- Used critical thinking to break down problems and select confident and positive decisions.
- Delivered positive customer service, contributing to increased satisfaction levels.
- Provided exceptional service by listening closely to concerns and clarifying answers.
- Acquired new skills rapidly and applied them to daily duties, enhancing overall productivity.
- Supported team collaboration and development by showing respect and offering practical help.
- Carried out day-to-day duties accurately and efficiently at all times.
Operations Manager
Royal Air Force
RAF Shawbury, Shropshire
2009.08 - 2018.03
- Optimise workflow procedures using strategic planning and team coordination.
- Streamlined supply chain processes to minimise procurement impact on delivery.
- Devise operational compliance policies following regulations and best-practice guidance.
- Implement quality control checks to raise product standards consistently.
- Liaised with stakeholders to maintain operational output and timely courseware delivery.
- Encourage innovative thinking to support team growth and development, fostering continuous learning to improve workforce competency.
- Ensured health and safety measures and contingency plans were in place for regulatory compliance.
Air Traffic manager
Royal Air Force
RAF Coningsby, Lincolnshire
2007.07 - 2009.08
- Planned air traffic flows to support efficient aircraft movement across airspace.
- Coordinated flight schedules to optimise management of multiple concurrent arrivals and departures.
- Operated radar systems and navigational aids to ensure safe monitoring of airborne aircraft in real time.
- Conducted airfield inspections and supervised all contractors and visitors to uphold safety standards.
- Followed international aviation agency rules to maintain high operational standards.
Operational Specialist
Royal Air Force
RAF Aldergrove, Antrim
2004.06 - 2007.07
- Worked closely with multiple agencies to deliver operational aviation support within defined timeframes
- Coordinated inter-agency operations, facilitating effective support across provincial agencies.
- Planned and executed intense flying operations in South Armagh, ensuring support for British Army and PSNI partners.
- Developed and delivered a comprehensive flying programme, enhancing operational output.
- Planned staff and resource allocation within regulatory and legislative guidance.
- Acted as RAF Air Liaison with embedded British Army units operating in South Armagh and the wider Northern Ireland area of responsibility.
Operational assistant
Royal Air Force
RAF Boulmer, Northumberland
2001.03 - 2004.06
- Oversaw RAF SARLO Bronze Command operations during major incidents, directing response efforts and optimising resource allocation for effective incident management.
- Coordinated operational support for Military Aid to Civilian Authority as RAF Search & Rescue Liaison Officer, enhancing collaboration and efficiency in crisis management.
- Facilitated communication between Emergency Services, RAF SAR, and UK Aeronautical Rescue Coordination Centre, ensuring cohesive operational response during incidents.
- Provided operational support for RAF Search & Rescue missions, coordinating logistics and resources.
Air Traffic Control Assistant
Royal Air Force
RAF Leuchars, Fife
1996.06 - 2001.03
- Coordinated smooth operations through efficient task management.
- Improved efficiency by managing correspondence and organising files.
- Provided administrative support to staff, alleviating workload pressures and enhancing efficiency.
- Maintained organisation through systematic filing and scheduling practices. with careful attention to detail.
- Handled confidential information with consistent discretion and integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly. that maintains high satisfaction levels.
- Organised logistics for events, ensuring smooth execution and participant satisfaction.
Education
A-Levels - Geography
Berwick High School
Berwick-Upon-Tweed, Northumberland 1990.09 - 1992.07
A-Levels - French
Berwick High School
Berwick-Upon-Tweed, Northumberland 1990.09 - 1992.07
A-Levels - Maths
Berwick High School
Berwick-Upon-Tweed, Northumberland 1990.09 - 1992.07
NVQ Level 3 - Leadership & Management
Future Talent learning
On Line 2025.01 -
Skills
- Strategic planning
- Program development
- Project delivery
- Quality assurance
- Regulatory compliance
- Asset management
- Problem-solving
- Conflict resolution
- Crisis resolution
- Team leadership
- Staff motivation and inspiration
- Delegation skills
Affiliations
- Walking
- Rugby
- Motor Sport
- Cooking
- Travel
- Reading
Accomplishments
The Sun Military Award Winner 2016 for Best Overseas Unit (Op SHADER support)
Timeline
NVQ Level 3 - Leadership & Management
Future Talent learning
2025.01 -
Operations Planner
Ascent Flight Training
2018.03 - Current
Operations Manager
Royal Air Force
2009.08 - 2018.03
Air Traffic manager
Royal Air Force
2007.07 - 2009.08
Operational Specialist
Royal Air Force
2004.06 - 2007.07
Operational assistant
Royal Air Force
2001.03 - 2004.06
Air Traffic Control Assistant
Royal Air Force
1996.06 - 2001.03
A-Levels - Geography
Berwick High School
1990.09 - 1992.07
A-Levels - French
Berwick High School
1990.09 - 1992.07
A-Levels - Maths
Berwick High School
1990.09 - 1992.07