Ricardo Jorge Duarte
Cheltenham,UK
Summary
Dynamic and self-motivated professional with a good foundation in customer service, electronics, electricity. Demonstrates knowledge in schematic interpretation, wiring techniques, assembly, soldering and electricity. Skilled in Microsoft Windows and Office applications, with additional knowledge of Adobe Illustrator and Photoshop. Recognised for adaptability, teamwork, and innovative problem-solving abilities. Committed to delivering high-quality results while fostering collaboration, continuous learning and professional growth within the field.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work history
Assistant manager
Chelsea Bar & Brasserie
Cheltenham, UK
2018.02 - 2025.01
- Took customer orders and noted dietary preferences and allergies to meet customer needs.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Served guests spirits, lagers and stouts at bar.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Handled stock control duties diligently preventing overstocking or shortages.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Minimised inventory loss for improved profit margins.
- Designed and implemented training to further develop staff based on business goals.
- Prepared dining room for special functions.
Bar Manager
Tasco do Kaneco Bar
Setúbal, Portugal
2015.11 - 2016.10
- Stock management
- Recruited and trained high-performing team members to deliver faultless customer care.
- Negotiated supplier contracts for better pricing and improved product quality.
- Promoted special offers and events via social media platforms boosting brand visibility.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
Electro- mechanical assistant
Liga dos Amigos da Terceira Idade (LATI)
2014.10 - 2016.10
- Performed minor repairs and assigned preventive maintenance services.
- Assisted in repair and adjustment of equipment using hand and power tools.
- Interpreted engineering sketches, specifications and drawings.
- Inspected and tested mechanical equipment.
- Assists and identifying equipment deficiencies and performing diagnostic testing
- Clean equipment and facilities
Waiter / Barman
Aqualuz Suite Hotel Apartamentos Tróia
Grandola, Portugal
2014.05 - 2014.09
- Website: http://www.aqualuztroia.com/hotel-overview.html
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Managed table settings for optimal dining experience.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Greeted customers, presented menus and shared information about available special items.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Served guests spirits, lagers and stouts at bar.
Waiter / Barman
Success Work, Empresa de Trabalho Temporário, Lda.
Grandola, Portugal
2014.04 - 2014.05
- Accurately took orders, making menu recommendations as appropriate.
- Verified completed orders and served guests at tables.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Served guests spirits, lagers and stouts at bar.
Waiter
Beach & Tapas Restaurant
Grandola, Portugal
2013.07 - 2013.09
- Website: http://www.aqualuztroia.com/hotel-overview.html
- Managed table settings for optimal dining experience.
- Accurately took orders, making menu recommendations as appropriate.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Remained calm under pressure, ensuring better performance during peak hours.
Electro- mechanical assistant
Sicman- Siemens & J. Curvelo, ACE (Lisbon Airport)
Lisbon, Portugal
2006.12 - 2007.12
- Operation services and maintenance assistant at luggage system at Lisbon Airport
- Assisted senior mechanics in complex repair tasks, ensured timely completion of projects.
- Oversaw daily operations to achieve high productivity levels.
Electronics Technician (trainee)
Fundação Escola Profissional de Setúbal
Setúbal, Portugal
2005.04 - 2005.06
- Installation of sound system in the auditorium of the Technical School of Setúbal
- Collected and analysed data to inform project and system requirements.
- Drafted detailed estimates of project-specific materials and labour requirements.
- Contributed to research and development of electronic equipment.
- Wiring of cables looms, crimping, Soldering wires and connections
Electronics Technician (trainee)
Crossline (Setcom Group Company)
Setubal, Portugal
2003.02 - 2003.02
- Component and PCB Manufacturing
- Assemble and soldering components on PCBs
- Employed soldering skills to skilfully assemble and repair PCBs.
- Used soldering iron to melt solder and join electronic components.
- Conducted testing to diagnose system faults.
Education
RQF LEVEL 3/ BTEC - Electronics
Fundação Escola Profissional de Setúbal
Setubal, Portugal 2001.01 - 2005.01
RQF LEVEL 4/ BTEC LEVEL 4 - Hospitality Management course (Specialization in F&B)
Setúbal School of Hospitality and Tourism (EHTS)
Setubal, Portugal 2011.01 - 2013.01
Skills
- Punctual
- Good learner
- Dynamic
- Self-motivated
- Team work
- Innovative
- Supervising
- Electricity
- Electronics
- Assembly
- Soldering
- Schematic interpretation
- Wiring techniques
- Good command of Microsoft Windows/ Office
- Some knowledge of Adobe Illustrator
- Some knowledge of Adobe Photoshop
Languages
Portuguese
Native
English
Intermediate
Affiliations
- Technology
- 3D Printing
- Music
- Movies
- Renewable Technology
Timeline
Assistant manager
Chelsea Bar & Brasserie
2018.02 - 2025.01
Bar Manager
Tasco do Kaneco Bar
2015.11 - 2016.10
Electro- mechanical assistant
Liga dos Amigos da Terceira Idade (LATI)
2014.10 - 2016.10
Waiter / Barman
Aqualuz Suite Hotel Apartamentos Tróia
2014.05 - 2014.09
Waiter / Barman
Success Work, Empresa de Trabalho Temporário, Lda.
2014.04 - 2014.05
Waiter
Beach & Tapas Restaurant
2013.07 - 2013.09
RQF LEVEL 4/ BTEC LEVEL 4 - Hospitality Management course (Specialization in F&B)
Setúbal School of Hospitality and Tourism (EHTS)
2011.01 - 2013.01
Electro- mechanical assistant
Sicman- Siemens & J. Curvelo, ACE (Lisbon Airport)
2006.12 - 2007.12
Electronics Technician (trainee)
Fundação Escola Profissional de Setúbal
2005.04 - 2005.06
Electronics Technician (trainee)
Crossline (Setcom Group Company)
2003.02 - 2003.02
RQF LEVEL 3/ BTEC - Electronics
Fundação Escola Profissional de Setúbal
2001.01 - 2005.01