Rianah Roberts
Nottingham
Summary
Compassionate and dedicated Social Work student with experience in mental health and domiciliary care. Skilled in person-centred support, safeguarding, and effective communication with service users and multidisciplinary teams. Proven ability to remain calm under pressure, build trusting relationships, and promote independence and wellbeing. Currently seeking to develop professional practice within a health or social care setting.
Overview
6
6
years of professional experience
Work history
Retail assistant
Armstrong's Mill
Ilkeston, Derbyshire
2020.01 - Current
- Delivered excellent customer service by assisting customers with enquiries, purchases, and product recommendations.
- Operated tills and handled cash/card transactions accurately and efficiently.
- Maintained store presentation by restocking shelves, organising displays, and ensuring cleanliness.
- Resolved customer queries and complaints in a professional and timely manner.
- Worked collaboratively with team members to achieve sales targets and store goals.
- Demonstrated strong product knowledge to promote items and maximise sales opportunities.
- Assisted with stock management, including deliveries, inventory checks, and stock rotation.
- Followed health and safety procedures to ensure a safe shopping environment.
- Adapted quickly in a fast-paced environment, managing multiple tasks effectively.
- Built positive relationships with customers to encourage repeat business.
Mental Health Student Social Worker
Nottingham City Council
Nottingham
2026.02 - 2026.06
- Supported individuals with mental health needs, promoting recovery and independence through person-centred care.
- Conducted assessments and contributed to care plans in partnership with service users and multidisciplinary teams.
- Built trusting relationships with clients to encourage engagement and positive outcomes.
- Monitored mental health conditions and reported changes or concerns to senior staff promptly.
- Applied safeguarding principles to protect vulnerable individuals.
- Maintained accurate, confidential records in line with professional standards.
- Participated in team meetings, case discussions, and supervision sessions.
- Promoted independence and supported clients in developing daily living skills.
- Communicated effectively with families, carers, and healthcare professionals.
- Demonstrated empathy, professionalism, and ethical practice in all interactions.
Domiciliary care worker
Meridian Health and Social Care
Nottingham
2021.11 - 2026.02
- Ensured patient safety through vigilant monitoring and prompt response to emergencies.
- Assisted clients with daily personal care, including washing, dressing, feeding and administering medication.
- Supported mobility using assistive equipment such as wheelchairs, walkers, and lifting aids.
- Built strong, trusting relationships with clients, families, and healthcare professionals.
- Promoted emotional wellbeing through companionship, conversation, and mental stimulation.
- Maintained accurate communication between clients, families, and medical staff.
- Handled confidential information in line with privacy and safeguarding policies.
- Carried out household tasks including cleaning, laundry, shopping, and prescription collection.
- Maintained a safe, hygienic environment in accordance with health and safety standards.
- Demonstrated adaptability and quick decision-making in high-pressure situations.
Education
NCFE Cache technical Level 3 Extended Diploma - Health and Social Care
Nottingham College
Nottingham 09/2020 - 09/2023
BA (Hons) - Social Work
University of Nottingham
Nottingham 09/2023 -
Skills
- Compassionate, person-centred care
- Strong communication and interpersonal skills
- Safeguarding awareness and reporting
- Personal care and daily living support
- Manual handling and mobility assistance
- Emotional support and active listening
- Ability to remain calm under pressure
- Effective teamwork and collaboration
- Confidentiality and data protection awareness
- Good time management and organisation
- Accurate record keeping and reporting
- Adaptable and responsive to changing needs
Affiliations
- The gym
Timeline
Mental Health Student Social Worker
Nottingham City Council
2026.02 - 2026.06
Domiciliary care worker
Meridian Health and Social Care
2021.11 - 2026.02
Retail assistant
Armstrong's Mill
2020.01 - Current
NCFE Cache technical Level 3 Extended Diploma - Health and Social Care
Nottingham College
09/2020 - 09/2023
BA (Hons) - Social Work
University of Nottingham
09/2023 -