Rhys Griffiths
D.O.B 29.02.2000
Summary
Efficient and organised worker, always ready with friendly, positive and helpful attitude. Trained in customer service and health and safety. Highly versatile and adaptable to fast paced changing environments. Enjoys learning new skills and and taking on new challenges. Very flexible and very much a team player.
Overview
6
6
years of professional experience
Work history
Parcel delivery driver
Evri
Liverpool, Merseyside
2020.10 - Current
- Built and maintained strong working relationships with regular customers.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Supported customers with special requirements to enhance service.
- Safely loaded and unloaded packages with zero material damage.
- Reported damaged goods management, enabling prompt resolution.
- Delivered packages within desired timeframes.
- Organising and delivering three separate rounds in various areas.
- Purchased my own van while keeping it safe and roadworthy maintaining and checking petrol, oil and water levels.
- Responsible for my own tax and national insurance.
Food and beverage supervisor
Holiday Inn
Gloucester, Gloucestershire
2017.10 - 2020.10
- Promoted within the work place while still being in further education.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
- Maximised company profits through rigorous analysis and control of both portioning and wastage.
- Led team to deliver outstanding hospitality operations.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Led by example in providing customers with attentive, professional restaurant service.
- Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same
- Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
- Reconciled cash and credit card transactions to maintain accurate records.
- Supervised service of all food and beverages within hotel in absence of food and beverage manager.
Education
Level 3 BTEC Extended Diploma - Rugby
Hartpury College
Gloucester 09/2016 - 05/2018
GCSEs -
Childwall Sports & Science Academy
Liverpool 09/2011 - 07/2016
Skills
- Full UK driving licence
- Cash Handling
- Dependable and reliable
- Hand-held computer devices
- Punctual and reliable
- Time management
- Communication skills
- Customer-focused
- Problem-solving
- Leadership
- Team building
- Public relations
- Self Motivated
- Calm under pressure
Affiliations
- Rugby
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Parcel delivery driver
Evri
2020.10 - Current
Food and beverage supervisor
Holiday Inn
2017.10 - 2020.10
Level 3 BTEC Extended Diploma - Rugby
Hartpury College
09/2016 - 05/2018
GCSEs -
Childwall Sports & Science Academy
09/2011 - 07/2016