Rhianna Joan MacDonald
Glasgow
Summary
Pharmacology student with training in medication dispensing protocols and pharmacy operations. Experienced in retail pharmacy with strong customer service and sales performance. Builds rapport to identify needs and recommend appropriate products.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work history
Pharmacy sales assistant
M&D Greens
Alexandria
2025.05 - Current
- Simplified complex medical information for customer understanding and informed decision-making.
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Regularly updated knowledge of pharmacy products to provide accurate and relevant information.
- Processed sales quickly and efficiently, minimising wait times for customers.
- Assisted pharmacists in dispensing prescriptions for better patient care.
- Maintained confidential patient records in line with data protection laws.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Ensured proper labelling and counting of prescriptions for patient safety.
- Worked under guidance of a pharmacist to prepare compounds and dispense medications.
Policy advisor
West Dumbartonshire Youth Council
Alexandria, West Dumbartonshire
2023.04 - Current
- Worked with Local and National Organisations such as West Dunbartonshire Council and NSPCC
- Organised and Carried out Campaigns
- Created Council Wide Questionnaires
- Interviewed Potential Members
- Opened channels of communication with other local youth organisations
- Encouraged volunteering and philanthropy for improved community engagement.
- Creating opportunities of qualification and skills development for young people, as well as giving out grants to local youth organisations.
Education
Bachelor of Science - Bimolecular
University of Strathclyde
Glasgow 2026.09 - 2029.05
Scottish Qualifications Certificate -
Vale of Leven Academy
AlexandriaScottish Qualifications Certificate -
Outward Bound Trust
Skills
- Prescription dispensing
- Pharmacy regulations
- Drug classification knowledge
- Knowledge of OTC medicines
- Minor ailment advice
- Data confidentiality
- Fast-paced counter service
- Adaptability to change
- Managing pressure
Affiliations
- Symphony Orchestra, Concert band, and various music groups
- Piano
- Volunteering
Accomplishments
Merited Piano Grade 4 2025
Ran for Member of Scottish Youth Parliament 2025
Young Stem Leaders level 6 2026
Biological Safety Training 2026
First Aid Training 2024 2025
250 Hour Saltire Award
Grant Training
References
References available upon request.
Timeline
Bachelor of Science - Bimolecular
University of Strathclyde
2026.09 - 2029.05
Pharmacy sales assistant
M&D Greens
2025.05 - Current
Policy advisor
West Dumbartonshire Youth Council
2023.04 - Current
Scottish Qualifications Certificate -
Vale of Leven Academy
Scottish Qualifications Certificate -
Outward Bound Trust