Reuben Dell
Hoddesdon,Hertfordshire
Summary
Dedicated professional with natural guest rapport and satisfaction assessment, known for resilience under pressure and adept handling of difficult customers. Demonstrates exceptional interpersonal skills and listening proficiency, ensuring a welcoming environment for all guests. Committed to understanding special dietary requirements (family members GF), enhancing guest experiences through tailored service.
Overview
2
2
years of post-secondary education
Work history
Server & Kitchen assistant (1 wk work experience)
Ermine's Cafe
Thundridge, Herts
2025.03 - 2025.03
Greeting customers with a smile
Accurately taking orders
Serving orders promptly
Politely enquiring about customer dietary requirements
Hygienically preparing cold drinks and cake orders
Engaged customers in conversation to highlight daily specials and encourage orders
Listened attentively to customer requests for additional food and drink
Maintaining customer satisfaction by being positive and helpful
Clearing, setting and cleaning tables proactively
Education
GCSEs -
The Chauncy School
Ware, Hertfordshire 2024.09 - 2026.06
Skills
- Guest rapport
- Customer management
- Resilience under pressure
- Active listening
- Customer feedback
- Dietary awareness
Affiliations
- Captain of Ware Youth Stripes football team for the last 6 years
- Gym
- Gaming
Accomplishments
Birch House Captain in Year 7
References
References available upon request.
Timeline
Server & Kitchen assistant (1 wk work experience)
Ermine's Cafe
2025.03 - 2025.03
GCSEs -
The Chauncy School
2024.09 - 2026.06