Renz Borja
Kingston Upon Thames
Summary
Dedicated professional with a strong foundation in customer service and communication, excelling in teamwork and leadership. Proven ability to train staff effectively while managing time and organisational tasks efficiently. Thrives under pressure with a solid understanding of business knowledge, eager to learn and grow within dynamic environments.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Waiter
Poor Boys
Kingston Upon Thames
04.2024 - 09.2025
- Contribute to daily sales averaging £10,000, consistently delivering high-quality service.
- Manage a fast-paced environment with efficiency, professionalism, and attention to detail.
- Provide bar support, serving drinks and pouring pints.
- Process payments (cash and card) with accuracy and speed.
- Collaborate with colleagues to maintain customer satisfaction and high service standards.
Waiter
Sophie's Soho Restaurant & Bar
London
02.2023 - 04.2024
- Supported operations in a busy central London restaurant and bar, helping achieve nearly £1M in sales within the year.
- Delivered excellent customer service during peak hours, handling high footfall with professionalism.
- Trained and supported new staff members to maintain consistent service standards.
Waiter (Promoted from Runner)
Poor Boys
Kingston Upon Thames
06.2021 - 09.2022
- Promoted from runner to waiter within 3 months in recognition of reliability and performance.
- Managed queue control and seating to reduce overcrowding and optimise service flow.
- Delivered excellent customer service, receiving positive feedback from both customers and management.
Education
Bachelor of Arts - Business and Finance
University of Hertfordshire
09.2022 - 09.2025
Level 3 BTEC Business Extended Diploma - undefined
Coombe Boys Sixth Form
09.2020 - 07.2022
7 GCSEs - including English, Mathematics, and Science
Coombe Boys School
09.2015 - 07.2020
Skills
- Customer service
- Communication
- Teamwork
- Leadership
- Staff training
- Time management
- Organisation
- Ability to thrive under pressure
- Business knowledge
- Willing to learn
Websites
Intrest
- Business
- Global Relations
- Cooking
- Sports
Timeline
Waiter
Poor Boys
04.2024 - 09.2025
Waiter
Sophie's Soho Restaurant & Bar
02.2023 - 04.2024
Bachelor of Arts - Business and Finance
University of Hertfordshire
09.2022 - 09.2025
Waiter (Promoted from Runner)
Poor Boys
06.2021 - 09.2022
Level 3 BTEC Business Extended Diploma - undefined
Coombe Boys Sixth Form
09.2020 - 07.2022
7 GCSEs - including English, Mathematics, and Science
Coombe Boys School
09.2015 - 07.2020
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