Summary
Overview
Work history
Education
Skills
Additional Information
Welling United Footballer
Timeline
Receptionist

Aidan McMahon

London,Kent

Summary

I’m 17 years of age and I’m currently at sixth form doing my last year of education and I aspire to do coaching at UCFB which is a university for Football Scouting and Coaching and I currently play in Welling United’s Academy (u18’s) team so I am always around a team environment. I have experience of working in a workplace as for the last 18 months or so I have been working in Canary Wharf and the 02 for Marugame Udon where I have learnt what is needed to work in a successful work place. And I also have experience of coaching so I know what it’s like to take over a session and what it takes to be in charge of what’s going on.

Overview

2
2
years of professional experience

Work history

Crew member

Marugame Udon
London, Greenwich
06.2022 - 02.2024
  • Assessed food quality before serving customers to meet high-quality standards.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Prepared ingredients before busy period based on expected customer levels.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Ran orders from kitchen to dining areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Greeted incoming customers, offered menu information and documented orders.
  • Maximised restaurant cleanliness and accessibility.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Prepared and packaged orders with precise presentation skills.
  • Established professional relationships with peers to enhance productivity and teamwork.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Grilled meats for correct time to reach safe internal temperatures.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Prepared food and beverages within target timeframes.
  • Acted as team player by helping colleagues finish their tasks.
  • Checked completed orders for accuracy, quality and presentation.
  • Attended to customers with friendly and accurate service.
  • Warmly greeted customers and proactively reduced wait times.
  • Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
  • Addressed questions, concerns and complaints of customers.
  • Fried chicken, fish and vegetables to make different fast food dishes.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Operated cash register to take payments and process orders.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Trained in food safety and hygiene practices.
  • Took orders at counter and drive-through with clear communication and professionalism.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Worked fast and accurately to meet customer needs and service goals.
  • Placed previously cooked food into ovens to reheat for customer orders.
  • Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Replenished stock and processed deliveries to maximise product availability.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed plans and strategies to promote continuous improvement.
  • Oversaw daily operations to achieve high productivity levels.
  • Created and maintained displays and signs.
  • Handled high volume calls to address customer inquiries and concerns.
  • Successfully delivered on tasks within tight deadlines.

Football coach

Welling United
Welling, Kent
01.2023 - 06.2023
  • Maintained safe training environments for minimised risk of injury.
  • Led practice sessions to simulate gameplay and help athletes learn new strategies.
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Evaluated individual knowledge, skills and strengths and assigned team positions accordingly.
  • Studied team and individual players to determine best methods for coaching football.
  • Educated participants on acceptable behaviour and standards of play.

Education

A-Levels - Media, Sport

Harris Academy Falconwood
Falconwood
06.2024

Skills

  • Essential skills:
  • Bags of Energy and can work in a fast environment
  • A good level of spoken English
  • Comfortable and able to use the latest restaurant and hospitality technology
  • Willing and able to work all kitchen and restaurant sections
  • Grill operation
  • Menu memorisation
  • Product knowledge
  • Customer service
  • Cash handling
  • Order accuracy
  • Quality Assurance and Control
  • Complaint resolution
  • Security procedures
  • Closing procedures
  • Restaurant equipment maintenance
  • Food preparation
  • Menu item familiarity
  • Communication skills
  • Problem-solving
  • Public relations
  • Customer-focused
  • Time management

Additional Information

  • This role will suit candidates with both Kitchen and front of house experience. Customer focused, sales driven, quality obsessed. Positive can do attitude. How your performance will be measured: Customer feedback Mystery shopper results Speed of service Completion of our workstation sign offs Completion of our skills and knowledge tests Benefits of joining us: Tasty free udon every time you work Guaranteed number of hours per week Long serving chimu member pay increase's Opportunity to grow your career with us as we expand Marugame across the Uk. To apply visit Marugame.co.uk/careers Job Types: Full time and permanent to include late nights and weekends Our 5 working philosophies... 1) Commit to Earnest udon 2) Show a little subtle thoughtfulness 3) Create a lively kitchen 4) Do the right thing 5) Provide nourishment for all

Welling United Footballer

Welling United is a scholarship program for 2 years with education and I currently do my education at my sixth form, Harris Academy Falconwood. After the 2nd year of your scholarship you can either be offered a chance in the first team or the u21s or the u23s team. Last season my team successfully won the league and we got to the 8th round of the FA youth cup and the captain is now a first team player and I have been given the armband and made captain by my coach for this season as he thought I was a perfect fit, as in his words I’m a leader by example and I’m a great professional and I’m not afraid to speak when I think something is out of place.

Timeline

Football coach

Welling United
01.2023 - 06.2023

Crew member

Marugame Udon
06.2022 - 02.2024

A-Levels - Media, Sport

Harris Academy Falconwood
Aidan McMahon