Reenie Lodge

• Trained new staff on customer service protocols to enhance guest experience.
• Developed and publicised food menus, resulting in increased sales and custom.
• Created the company website from scratch.
• Managed cash handling procedures, reducing discrepancies in the daily tally.
• Enhanced customer satisfaction with professional bartending techniques.
• Maintained a clean and hygienic environment, improving overall ambiance of the bar.
• Organise and manage events.

• Kept bar clean and organised, boosting customer satisfaction
• Ensured exceptional customer satisfaction, encouraging return visits
• Utilised expertise in drink recipes to boost overall customer enjoyment
• Recommended drinks to customers, increasing overall sales.
• Thrived in fast-paced environment meeting tight deadlines

• Maintained a clean and organised bar, enhancing customer satisfaction.
• Provided excellent service to customers, resulting in repeat business.
• Demonstrated knowledge of drink recipes for improved customer experience.
• Recommended drinks to customers, increasing overall sales.
• This was a position which I worked in seasonal breaks during my time at university.

• Ensured client comfort by providing excellent customer service.
• Maintained salon cleanliness for a professional environment.
• Facilitated smooth running of salon operations, meeting business goals.

(I worked here sporadically during my time at University)