Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
7
7
years of professional experience
Work history
Customer assistant
Lidl
Whitby , North Yorkshire
06.2023 - Current
Upheld company policies whilst interacting with customers to maintain brand reputation.
Maintained a clean, organised workspace for the efficient operation of checkout area.
Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
Dealt effectively with customer complaints, resolving issues professionally and amicably.
Collaborated efficiently with team members to maintain smooth store operations.
Ensured health and safety regulations complied within work premises at all times.
Handled cash transactions accurately, enhancing trust between business and clientele.
Stocked shelves regularly for easy access to products by customers.
Waiter
Terry's Restaurant Whitby
Whitby, North Yorkshire
04.2018 - 08.2022
Warmly greeted guests upon arrival to create welcoming atmosphere.
Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Education
GCSEs - Maths, English, Science
Caedmon College Whitby
Whitby
09/2015 - 06/2020
A-Levels - BTec Sport Studies , Applied Human Biology
Caedmon College Whitby
Whitby
09/2020 - 05/2022
Bachelor of Science - Sports Physio and Rehab
Teesside University
Middlesbrough
09/2022 -
Skills
Cash handling
Customer Service
Product knowledge
Night shift coverage
Strong Verbal Communication
Attention to detail
Client safety and First Aid
Compassionate client care
Hobbies
Football
Gym
Cars
Mechanics
Timeline
Customer assistant
Lidl
06.2023 - Current
Waiter
Terry's Restaurant Whitby
04.2018 - 08.2022
GCSEs - Maths, English, Science
Caedmon College Whitby
09/2015 - 06/2020
A-Levels - BTec Sport Studies , Applied Human Biology