VIGI WILLIAMS
Riverview Flat,Scotland
Summary
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Customer assistant
Morrisons
Inverness, Highland, Scotland, United Kingdom
09.2024 - Current
- Delivered exceptional service by promptly addressing customer queries and concerns.
- Ensured compliance with health and safety regulations at all times.
- Managed high-pressure situations effectively, maintaining customer satisfaction during peak hours.
- Provided tailored shopping advice, enhancing overall shopping experience.
- Maintained a clean and organised checkout area for operational efficiency.
- Accurately handled cash and card transactions to build trust with clientele.
- Replenished store inventory regularly, aligning stock levels with customer demands.
- Resolved customer complaints swiftly, fostering mutually beneficial outcomes.
Care assistant
Caremark Pvt Ltd
Harrow
01.2023 - 03.2025
- Monitored vital signs of patients to facilitate early detection of complications.
- Administered medication, ensuring effective health management for all residents.
- Provided emotional support to enhance mental wellbeing and comfort.
- Documented daily observations accurately to track resident progress over time.
- Assisted in personal care tasks, promoting hygiene and dignity among patients.
- Facilitated communication between patients and medical staff, fostering trust.
- Participated in team meetings to discuss service delivery improvements.
- Prepared healthy meals and supported mealtime activities for optimal nutrition.
Administrative assistant
St.Peters Medical Centre
Harrow
03.2023 - 11.2023
- Sending off referrals towards appropriate services
- Doing Prescriptions in a prompt and time bounded frame.
- Received, sorted and distributed incoming mail.
- Assisted managers in compiling and organizing materials for meetings.
- Ordered office supplies and researched new deals and suppliers.
- Evaluated and updated charts of patients to maintain accurate information.
- Endorsed lifestyle changes to improve health and wellness.
- Assisted patients with medication management, providing detailed information on contraindications.
- Advised patients on post-treatment care options, at-home plans and rehabilitation.
- Kept detailed records of medical conditions and histories, providing exceptional and individualized care.
- Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Designed individualized plans with patients for various illnesses,
- Educated patients on treatment options for various illnesses,
- Cultivated working knowledge and changes to NHS policies and procedures.
- Monitoring QOF indicators and booking in patients for health checks and review
- Preparing Blood Forms
Education
Master of Arts - Business
Middlesex University
London 01.2023 - 02.2024
Master of Science - Mathematics
St.Alberts College
India 06.2011 - 09.2013
Skills
- Cash handling
- Customer Service
- Team player
- Complaint handling
- Manual handling certification
- Nutritional guidance
- First Aid
- Elderly care
- Personal care assistance
- Nutrition management
- Medication Administration
- Time management mastery
- Records management
- Confidentiality maintenance
- Attention to Detail
- Referral management
- Prescription management
Timeline
Customer assistant
Morrisons
09.2024 - Current
Administrative assistant
St.Peters Medical Centre
03.2023 - 11.2023
Care assistant
Caremark Pvt Ltd
01.2023 - 03.2025
Master of Arts - Business
Middlesex University
01.2023 - 02.2024
Master of Science - Mathematics
St.Alberts College
06.2011 - 09.2013
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