Proactive Supervisor with strengths in team development and operational oversight. Resolves customer complaints to enhance satisfaction and foster positive experiences. Monitors compliance with health and safety regulations, ensuring a safe and efficient workplace.
Overview
3
3
years of professional experience
Work History
Supervisor
nandos
southport, united kingdom
03.2025 - Current
Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty.
Maintained high standards of cleanliness and organisation in the workplace.
Instructed staff clearly to meet and exceed production targets.
Monitored inventory levels, ordered stock to prevent shortages.
Oversaw daily operations, ensuring compliance with health and safety regulations.
Monitored worker behaviours and enforced standards for consistent safety protections.
Facilitated recruitment and training of new staff, strengthening team capability and cohesion.
Warehouse Worker
mail order online
southport, united kingdom
09.2024 - 01.2025
Picked orders to consistently achieve productivity targets.
Executed day-to-day warehouse duties with attention to detail, ensuring compliance with safety standards.
Understood warehouse product placement, enabling efficient picking and packing services.
Supported team members in picking, packing, and processing tasks to enhance overall warehouse operations.
Loaded and unloaded goods from delivery vehicles, adhering to strict safety protocols.
Office Worker
MKM Building Supplies
southport, united kingdom
12.2022 - 04.2023
Answered telephone calls, providing information, directing callers, and taking messages to ensure smooth communication flow.
Sorted and categorised hardcopy files in filing cabinets, facilitating quick retrieval of information.
Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
Answered telephone calls to offer information, direct callers and take messages.
Organised and stored hardcopy files.
Education
SVQ Level 2 - electrical installation
southport collage
southport
01-2024
Skills
Project management
Employee training
Team building
Conflict resolution
Hobbies and interests
I enjoy mountain biking and going to the gym with my free time
personal statement
Highly motivated and hardworking with a strong willingness to learn and develop new skills. Enjoys working in team environments, helping others, and getting tasks completed efficiently. Eager to gain valuable work experience and always brings a positive attitude, reliability, and strong work ethic to any role. Quick to learn new processes and committed to delivering high standards in the workplace.