Reece Adney
Birmingham,West Midlands
Summary
Accomplished professional with expertise in ground operations management and safety compliance enforcement. Demonstrates leadership excellence through effective staff training, mentoring, and recruitment. Skilled in incident resolution, performance monitoring, and operational planning, with a strong focus on customer communication and decision making. Proficient in IT systems knowledge and technical reporting, aiming to enhance operational efficiency and team performance.
Driven and adaptable professional with knack for leadership and team collaboration. Proficient in communication and problem-solving, cultivating positive work environment and fostering team success. Eager to make meaningful impact in Airport Team Manager role.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Airport Team Manager
Swissport UK&I
Birmingham, West Midlands
11.2023 - Current
- Promoted to Airport Team Manager for consistently exceeding performance expectations often covering Head of Airside when required
- Oversaw all ground handling operations during assigned shifts, including Ramp, Dispatch, Baggage Services, and Aircraft Services.
- Ensured compliance with safety, security, and airline standards across all operations.
- Assisting in QHSE.
- Served as central communication point between staff and airline customers.
- Monitored on-time performance to guarantee adherence to flight deadlines.
- Managed operational incidents and emergencies effectively, resolving irregularities swiftly.
- Trained and mentored ground operations staff while providing performance-related feedback.
- Collaborated with airport authorities and third-party service providers to facilitate seamless service delivery.
-
-
Ground Handling Supervisor
Swissport UK&I
Birmingham, West Midlands
09.2017 - 11.2023
- Supervised ramp operations to ensure a safe operation but also to meet customer demands of scheduled time of departures
- Ensure the highest level of safety is adhered to keeping staff and customers safe at all times
- Conducted daily briefs with Team Leaders about expectation and customers requirements
- Managed shift reports and provided feedback to station management regarding staff performance and any issues
- Acted as point of contact during shift period to ensure all customer and company demands are met
- Acted up to Airport Team Manager when required
Ground Handling Team Leader
Swissport UK&I
Birmingham, West Midlands
09.2015 - 08.2017
- Ensured safe and timely aircraft turnaround by leading a team of 8+ ramp agents.
- Conducted daily briefings to ensure adherence to company SOPs and safety protocols.
- Performed daily tasks including pushback, headset operations, marshalling, and aircraft coordination.
- Collaborated with various airlines to accommodate specific operational requirements.
Ground Handling Agent
Menzies Aviation
Birmingham, West Midlands
09.2012 - 09.2015
- Managed baggage loading and unloading, ensuring timely delivery to meet customer demands.
- Adhered to safety procedures and station policies for a secure working environment.
- Collaborated with a team of up to 6 employees during each turnaround.
- Conducted regular equipment checks to ensure compliance with safety standards.
- Performed day-to-day tasks including marshalling aircraft and handling pushback operations.
Education
A-Levels - Sport
Smiths Wood Sports College
Birmingham 09.2010 - 07.2012
A-Levels - Psychology
Smiths Wood Sports College
Birmingham 09.2010 - 07.2012
A-Levels - Citizenship
Smiths Wood Sports College
Birmingham 09.2010 - 07.2012
Skills
- Ground operations management
- Safety compliance enforcement
- Incident resolution
- Performance monitoring
- Staff training
- Customer communication
- Leadership excellence
- Shift coordination
- Decision making
- Operational planning
- IT systems knowledge
- Technical reporting
- Staff recruitment
- Mentoring and coaching
Languages
English
Native
Certification
- Full Driving License
- Fully skilled in Ground Support Equipment
- HIRA Trained
- DGR Awareness
Accomplishments
- Acting up to Head of Airside
Timeline
Airport Team Manager
Swissport UK&I
11.2023 - Current
Ground Handling Supervisor
Swissport UK&I
09.2017 - 11.2023
Ground Handling Team Leader
Swissport UK&I
09.2015 - 08.2017
Ground Handling Agent
Menzies Aviation
09.2012 - 09.2015
A-Levels - Sport
Smiths Wood Sports College
09.2010 - 07.2012
A-Levels - Psychology
Smiths Wood Sports College
09.2010 - 07.2012
A-Levels - Citizenship
Smiths Wood Sports College
09.2010 - 07.2012
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