Summary
Overview
Work history
Education
Skills
Websites
Timeline
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Rebekah Segun

Hatfield,Hertfordshire

Summary

Creative Writing graduate with a passion for marketing, seeking opportunities as a copywriter and content editor. Pursuing a digital marketing certificate with Hubspot to stay up-to-date with industry trends and enhance skills. Customer service experience and knowledge of SEO and market research. Equipped with the ability to craft compelling content that resonates with target audiences through running an Etsy shop. Proficient in SEO techniques, market research, and persuasive copywriting, dedicated to delivering impactful and results-driven content.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Cinema Host

Odeon
Hatfield, Hertfordshire
04.2022 - Current
  • Streamlined cash and card payment processing during busy viewing periods, slashing customer wait times and maximizing customer satisfaction.
  • Proactively promoted current deals to customers, enabling them to save money and time, resulting in exceptional customer satisfaction outcomes for the subsequent.
  • Enhanced guest viewing experience through meticulous maintenance and cleaning of individual screens after every screening.
  • Provided outstanding customer service by promptly addressing customer queries, complaints, and keeping them informed about the latest films.


Shop Assistant

B&M Retail
Hatfield, Hertfordshire
04.2019 - 08.2019
  • Streamlined storage management to enhance health and safety standards, regularly adapting by cleaning and organizing, ensuring customer safety and store security.
  • Reduced customer wait times by efficiently unloading and stacking products onto shelves, attaining customer satisfaction through organized displays.
  • Improved workplace efficiency by employing hand-held scanning devices for stock takes, reducing errors and increasing accuracy.
  • Collaborated with team members to deliver exceptional customer experiences, building positive brand reputation through attentive and helpful service.
  • Created positive first impressions by securing a smart and professional appearance, proving dedication to customer satisfaction.

Festive Colleague

Tesco Extra
Hatfield, Hertfordshire
11.2018 - 12.2018
  • Streamlined cash and card payment processing during busy shopping periods to enhance efficiency.
  • Built and maintained clean, tidy, and organized checkout areas for a seamless customer experience.
  • Efficiently processed customers' orders by accurately scanning items, weighing fruits and vegetables, and coding special items.
  • Adapted to high volume situations by working overtime shifts, mediating optimal workflow during busy periods or unexpected spikes in customer traffic.

Education

Bachelor of Arts - Creative Writing

University of Roehampton
Roehampton, Wandsworth
09.2019 - 09.2022

Skills

  • Proofreading
  • Microsoft Office
  • Wordpress
  • Adobe Creative Suite and Canva
  • Graphic Design
  • Video Editing
  • Social Media
  • Proposal Writing
  • Keyword Research
  • SEO
  • Copywriting abilities
  • Open and clear communicator
  • Team contribution

Timeline

Cinema Host

Odeon
04.2022 - Current

Bachelor of Arts - Creative Writing

University of Roehampton
09.2019 - 09.2022

Shop Assistant

B&M Retail
04.2019 - 08.2019

Festive Colleague

Tesco Extra
11.2018 - 12.2018

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Rebekah Segun