Rebekah Jones
Poole,England
Summary
Senior Foundation Development Associate with extensive experience in donor cultivation, corporate partnerships, and strategic fundraising. Adept at leveraging innovative approaches to secure major gifts, drive community engagement, and support organizational growth, with a proven track record for fostering relationships with donors.
Overview
9
9
years of professional experience
Work History
Office Administrator
Blackgold Developments
Poole, UK
05.2025 - Current
- Manage front-desk reception duties and act as the first point of contact for clients and visitors.
- Handle general office administration, including filing, document preparation, and scheduling.
- Operate Verify software to support compliance and business processes.
- Assist the General Manager with day-to-day operations and special projects.
- Contribute to the smooth and efficient running of the business through proactive support and coordination.
Cafe Staff
Jazz Cafe
Sandbanks
04.2024 - 10.2024
- Resolved customer inquiries and complaints with professionalism, maintaining a high level of satisfaction.
- Supervised daily operations to ensure exceptional customer service and efficient workflows.
- Operated POS systems efficiently for order processing, payment handling, and transaction accuracy, streamlining daily operations.
- Enhanced workflow by identifying and implementing process improvements to optimize customer service and team efficiency.
Senior Foundation Development Associate
Orlando Health Foundation
Orlando
01.2022 - 08.2023
- Secured $250,000 from Scott and Joanie Cahill for the Orlando Health Children's Pavilion.
- Cultivated and converted Rhonda Mallard into a monthly donor, contributing $100 monthly towards pediatric oncology research and a one-time gift of $30,000.
- Collaborated on a successful $250,000 grant proposal for The Howard Phillips Center for Children and Families.
- Served as Donor Relationship Officer for high-profile donors, including 2x Super Bowl winner Tommy Townsend and Miss Florida.
- Wrote a direct mail campaign distributed to over 11,000 individuals in Central Florida, enhancing donor outreach.
- Delivered impactful presentations to executives and stakeholders, including the 'Monthly Donor Research' and 'New Movers Acquisition' initiatives.
- Conducted fundraising and awareness presentations for programs such as 'Honor a Caregiver' and 'Team Member Giving.'
- Co-authored the Orlando Health 'Case for Support,' laying the foundation for a $300 million fundraising campaign.
Marketing & Customer Service Representative
Plans & Specs Reprographics
Orlando
08.2020 - 12.2021
- Developed and implemented social media campaigns to enhance visibility and engagement.
- Compiled weekly performance reports on customer feedback, sales, and marketing metrics.
- Recommended improvements to streamline customer service operations.
Marketing Representative
Texas Roadhouse
Oviedo , FL
06.2016 - 12.2019
- Designed and executed marketing campaigns, measuring ROI using tools like Google Analytics.
- Conducted market research to assess the effectiveness of marketing initiatives and collaborated with cross-functional teams to ensure seamless execution.
- Delivered outstanding customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
- Anticipated customer needs, resolved issues promptly, and fostered a positive dining experience.
Education
Bachelor of Science - Communications
Southeastern University
Lakeland, FL12.2019
Skills
- Software Proficiency
- Digital Fundraising
- Data Analysis
- Donor Cultivation
- Team Collaboration
- Event Planning
- Public Speaking
- Strategic Planning
Volunteer Experience
Director of Events, Student Government Association, Southeastern University
Life Group Leader
I have led a variety of life groups over the years, including college student groups, women’s groups, and new believers groups, fostering spiritual growth and community connection across diverse backgrounds.
Timeline
Office Administrator
Blackgold Developments
05.2025 - Current
Cafe Staff
Jazz Cafe
04.2024 - 10.2024
Senior Foundation Development Associate
Orlando Health Foundation
01.2022 - 08.2023
Marketing & Customer Service Representative
Plans & Specs Reprographics
08.2020 - 12.2021
Marketing Representative
Texas Roadhouse
06.2016 - 12.2019
Bachelor of Science - Communications
Southeastern University
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