Rebekah Greenwood
Summary
Dynamic and adaptable professional with a full driving licence and proven proficiency in computer applications, including Microsoft Office Suite and Google Docs. Demonstrates a strong results-oriented approach with excellent verbal and written communication skills, complemented by problem resolution ability. Enthusiastic worker skilled in stock receipt/orders, maintaining high hygiene standards, and conducting risk assessment strategies. Adept at research and report writing, with a focus on customer service excellence. Career goals include leveraging quick learning abilities to drive success in challenging environments.
Experienced individual with focus on community service and support. Capable of organising events, assisting with administrative tasks, and providing hands-on help. Brings strong communication and teamwork skills to foster positive and productive environment.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Bar Staff
Rushton Hall Hotel and Spa
Kettering, Northamptonshire
2025.10 - 2026.01
- Independent working
- Events – including weddings, parties, large dinners
- Customer relations management for both satisfied and dissatisfied customers
- Time management between bars, restaurant, fine dining and event spaces
Bar Staff, Hostess, Waitress
The Crown Hotel at Boston Spa
Boston Spa, North Yorkshire
2025.02 - 2025.08
- Stock control and intake
- Individual working
- Serving customers
- Stock control and intake
- Customer relations management for both satisfied and dissatisfied customers
- Food and beverage knowledge, including Food Safety Level 2 training
- Attention to detail on special dishes or artisan cocktails
- Organisational abilities; focusing on table bookings or events, including festival-style events and celebrations
Retail Assistant
Batch’d
York, North Yorkshire
2024.10 - 2025.01
- Answered customers' questions and addressed problems and complaints in person and via phone
- Helped customers select products that best fit their personal needs
- Maintained visually appealing and effective displays for the entire shop
- Kept the display cabinets clean and maintained neat, orderly product displays
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Collaborated with thestore manager to identify fast-selling products and restock accordingly.
- Processed online orders accurately and promptly for improved e-commerce service delivery.
Bar Staff
The Cowley Retreat
Oxford, Oxfordshire
2021.09 - 2024.08
- Accepting and organising deliveries
- Serving customers
- Team organisation, including shift plans
- Ability to solve problems at a fast pace during peak trading hours
- Maintained professional knowledge about various drink recipes and offerings.
- Assisted in training new staff, contributing to team efficiency.
- Helped organise special events at the bar.
- Engaged in upselling techniques, boosting sales revenue.
- Served customers to foster a friendly atmosphere.
- Managed customer disputes effectively, preserving the business's reputation.
- Managed bar inventory for efficient operation.
- Liaised with kitchen staff for seamless service delivery.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Handled cash transactions to ensure accurate accounting.
- Adhered strictlyto health and safety regulations.
- Cleaned and sanitised thebar area, maintaining high hygiene standards.
- Checked identification to maintain legal compliance.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Rotated stock regularly to reduce waste from expired products.
- Restocked thebar efficiently during busy periods.
Bar Staff
The Carriage House
Higham Ferrers, Northamptonshire
2021.07 - 2022.08
- Made cocktails for customer enjoyment.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Handled cash transactions to ensure accurate accounting.
- Prepared beverages, ensuring consistent quality.
Cleaner
TNT Cleaning Services
Rushden, Northamptonshire
2020.08 - 2021.06
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
Education
Master of Arts - Museum Studies
University of York
York, England 2024.09 - 2025.09
Bachelor of Arts (Hons) - English and History
Oxford Brookes University
OxfordA Level - English Literature, History, Biology
The East Northants College
Rushden 2019.09 - 2020.07
GCSE - undefined
The Ferrers Schools
Higham FerrersSkills
- Full driving license
- Computer proficient
- Results-oriented
- Good verbal and written communication skills
- Problem resolution ability
- Enthusiastic worker
- Adaptable
- Quick learner
- Stock receipt/orders
- High hygiene standards
- Google docs and spreadsheets
- Risk assessment strategy
- Research and report writing
- Customer Service
- Microsoft Office Suite
Accomplishments
- Food Safety Level 2
- Health and Safety Level 1 & 2
- Youth Confrence 2020
Affiliations
- History of Art
- Archaeology
- Theatre
Languages
English
Native
References
References available upon request.
Volunteer Experience
The Ashmolean Museum of Art and Archaeology, Welcome Volunteer, Oxford, Oxfordshire, 2023-05 -2024-08.
- Ticket Admissions
- Customer service
- Aiding with questions regarding the collection, the building or the city as a whole
Chester House, ARC Volunteer, Wellingborough, Northamptonshire, 2025 - Current
- Re-boxing, bagging and labelling of archaeological finds and associated documentary archives. Re-boxing allows for restorations of materials.
- Washing of archaeological material.
- Ensuring all archaeological materials are restored and kept under strict environmental controls.
- Cataloguing of archaeological material on Excel spreadsheets to be imported into the ARC Database system – eventually allowing for online access.
Timeline
Bar Staff
Rushton Hall Hotel and Spa
2025.10 - 2026.01
Bar Staff, Hostess, Waitress
The Crown Hotel at Boston Spa
2025.02 - 2025.08
Retail Assistant
Batch’d
2024.10 - 2025.01
Master of Arts - Museum Studies
University of York
2024.09 - 2025.09
Bar Staff
The Cowley Retreat
2021.09 - 2024.08
Bar Staff
The Carriage House
2021.07 - 2022.08
Cleaner
TNT Cleaning Services
2020.08 - 2021.06
A Level - English Literature, History, Biology
The East Northants College
2019.09 - 2020.07
Bachelor of Arts (Hons) - English and History
Oxford Brookes University
GCSE - undefined
The Ferrers Schools