Rebecca Wright
Doncaster,South Yorkshire
Summary
Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
Reliable Support Worker with 6 years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Specialises in Special Educational Needs and Disabilities (SEND) clients.
Reliable and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
8
8
years of professional experience
Work History
Support worker
Doncaster Council
Doncaster, South yorkshire
04.2024 - Current
- Completed accurate, thorough reporting on service use, regularly monitoring performance against targets.
- Ensured service users felt confident in effective budgeting and rent payment.
- Provided person-centred advice and guidance, aiding service user progress towards independent living.
- Carried out regular planning reviews, support sessions and assessments, ensuring service users receive best-possible support.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Helped service users to gain ability to function independently in society.
- Managed a large caseload of 5 clients aged 16-18.
- Assisted service users to obtain and access community resources.
Support worker (Older adults in care)
Lifeways Group
Doncaster, South Yorkshire
07.2019 - 03.2024
- Assisted patients with daily personal, hygiene and incontinence care.
- Adopted person-centred approach in all aspects of care-giving.
- Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Administered medication to safeguard health and wellbeing.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Helped patients to take medication as prescribed by medical professionals.
- Delivered compassionate care in residential homes, community settings, and homes of service users.
- Liaised with family members to organise activities and deliver updates on client progress.
Concession shop departmental manager
Koko Couture
Sheffield, South Yorkshire
01.2019 - 06.2019
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built loyal customer base by creating welcoming environment with top quality service.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Trained new employees in company policies and procedures.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Supervised employees, providing coaching and mentorship to optimise productivity.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Walked sales floor regularly, identifying problems and resolving urgent issues.
Concession manager
Yankee Candle
Doncaster, South Yorkshire
06.2016 - 12.2018
- Created seasonal sales plans with varying stock and promotional strategies.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Researched and applied proven marketing techniques to drive sales.
Education
NVQ Level 3 - Animal Science
Doncaster College and University Centre
DoncasterNVQ Level 3 - Hair and beauty
Doncaster College and University Centre
DoncasterNVQ Level 3 - Maths
Doncaster College and University Centre
DoncasterGCSEs - English
Don Valley Academy
DoncasterGCSEs - Biology, Chemistry and Physics
Don Valley Academy
DoncasterGCSEs - Art
Don Valley Academy
DoncasterGCSEs - Media Studies
Don Valley Academy
DoncasterGCSEs - Religious Studies
Don Valley Academy
DoncasterSkills
- Personal care
- Activities of Daily Living
- Medication Administration
- Care management
- Meal preparation
- Community engagement
- Social care
- Finance management
- Support group management
- Safeguarding policies
- Development support
- Therapeutic care
- Intervention techniques
- Mental health support
- Social services
- Caseload management
- Advocacy
- Building relationships
Affiliations
- B:friend volunteer
- Music and attending concerts
- Floristry and Gardening in my spare time
Timeline
Support worker
Doncaster Council
04.2024 - Current
Support worker (Older adults in care)
Lifeways Group
07.2019 - 03.2024
Concession shop departmental manager
Koko Couture
01.2019 - 06.2019
Concession manager
Yankee Candle
06.2016 - 12.2018
NVQ Level 3 - Animal Science
Doncaster College and University Centre
NVQ Level 3 - Hair and beauty
Doncaster College and University Centre
NVQ Level 3 - Maths
Doncaster College and University Centre
GCSEs - English
Don Valley Academy
GCSEs - Biology, Chemistry and Physics
Don Valley Academy
GCSEs - Art
Don Valley Academy
GCSEs - Media Studies
Don Valley Academy
GCSEs - Religious Studies
Don Valley Academy
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