Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Rebecca Rigby

Chest,Cheshire

Summary

Professional with strong communication skills, customer service expertise, and proven crew leadership abilities. Effectively manages cash and payment processing under pressure, ensuring accuracy and efficiency. Experienced in youth engagement through sports coaching and outdoor activities, demonstrating patience and resilience. Passionate about wildlife and outdoor adventures, with a commitment to working in the conservation sector.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Crew Trainer

Mcdonalds
Chester, Cheshire
10.2021 - Current
  • Streamlined operations via hands-on crew training exercises.
  • Reinforced learning outcomes with consistent follow-up checks on individual progress.
  • Provided one-to-one coaching, improving overall job competence among new hires.
  • Supported managers in running shifts and counting safe.
  • Received and processed cash and card payments accurately.
  • Assigned tasks and responsibilities to crew members based on individual ability and experience

Camp Counsellor and Ropes activity leader

Camp America
Spirit Lake, Iowa
05.2024 - 08.2024
  • Developed strong communication skills by interacting with diverse group of campers.
  • Ensured cleanliness and hygiene standards were met, contributing to healthy camp experience.
  • Oversaw camper safety during adventurous activities, ensuring no harm came to any child.
  • Built team spirit amongst campers through various group activities.
  • Monitored camper behaviour closely, intervening promptly when necessary for maintaining peace and orderliness.
  • Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
  • Built relationships with campers and staff through excellent communication.
  • Monitored camper activity in cabins and outdoor areas to address rule infractions.
  • Increased participant confidence with clear communication and positive reinforcement.
  • Conducted regular inspections of ropes courses, preventing potential hazards.
  • Provided comprehensive instructions to groups, enhancing their climbing skills.
  • Delivered engaging briefings prior to sessions, setting expectations and increasing participant interest.
  • Organised end-of-day clean up tasks, maintaining cleanliness of the facility.

Crew member

McDonald's
Skegness, Lincolnshire
08.2019 - 02.2024
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Managed inventory levels for efficient operations during peak hours.
  • Ensured customer satisfaction with prompt and accurate order fulfilment.
  • Prepared food items according to established recipes maintaining consistency of taste and presentation.

Camp counsellor

Camp America
Spirit Lake, Iowa
05.2023 - 08.2023
  • Collaborated with other staff members to ensure seamless activity implementation.
  • Ran activities such as canoeing, sports, archery and camp fires
  • Worked as active team member to achieve highest standards of care.
  • Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
  • Supervised games and recreational activities to proactively address hazards and reduce risks.
  • Formed positive relationships with parents, providing progress updates on child development.

Volunteer in wildlife hospital

Lower Moss Wood Wildlife Hospital
Knutsford, Cheshire East
03.2023 - 05.2023
  • Prepared food and maintained cages for birds, including barn owls.
  • Cared for ducklings, hedgehogs, and other birds to maximise survival rates.
  • Collaborated with volunteers to provide optimal animal care.
  • Assisted in releasing healthy birds when ready.
  • Established cages and duckling nursery tailored to animal needs.
  • Provided bottle feeding and care to enhance animal survival chances.

Football referee

FA
Boston, Lincolnshire
10.2018 - 03.2020
  • Ensured player safety by strictly enforcing game rules and standards.
  • Communicated effectively with players, coaches and officials for smooth conduct of matches.
  • Improved overall game experience by ensuring a match environment free from discrimination or unsporting behaviour.
  • Maintained high level of physical fitness for optimal performance on pitch.
  • Provided clear explanations for decisions made during games to players and coaches.

Event staff worker

Bells nursery Gardening outlet
Boston, Lincolnshire
10.2019 - 12.2019
  • Addressed guest queries promptly, provided excellent customer service.
  • Conducted final checks before commencement of events to guarantee flawless execution.
  • Monitored cleanliness standards during events, improved public opinion about venues.
  • Assisted in post-event tasks such as cleanup and inventory management to ensure a tidy venue after every occasion.
  • Handled ticket sales at the door, facilitated swift entry into events.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Volunteer at dog kennels

End of the Lead
Boston, Lincolnshire
02.2017 - 05.2017
  • Provided nourishing meals to maintain healthy animals.
  • Assured quality care, facilitated daily exercise routines for dogs.
  • Kept animal cages spotlessly clean to minimise infection risks.
  • Maintained exceptional animal welfare during grooming and kennel stays.

Education

GCSEs -

Giles Academy
Boston, Lincolnshire
09.2014 - 05.2019

A-Levels -

The Boston Grammar School
Boston, Lincolnshire
09.2019 - 05.2021

Bachelor of Science - Zoology

University of Chester
Chester
09.2021 -

Skills

  • Communication excellence
  • Patience and endurance
  • Cash handling
  • Customer Service
  • Payment Processing
  • Food handling
  • Crew leadership
  • Comfortable with wildlife
  • Outdoor adventure knowledge
  • Experience in sports coaching
  • Resilient under pressure
  • Resilience under stress
  • Rope course facilitation
  • Engagement with youth

Affiliations

  • Football
  • Hiking and Camping

Accomplishments

  • Bronze D of E award
  • Completed National Citizenship Service

Certification

  • Full UK Driving license
  • Certified FA referee

Timeline

Camp Counsellor and Ropes activity leader

Camp America
05.2024 - 08.2024

Camp counsellor

Camp America
05.2023 - 08.2023

Volunteer in wildlife hospital

Lower Moss Wood Wildlife Hospital
03.2023 - 05.2023

Crew Trainer

Mcdonalds
10.2021 - Current

Bachelor of Science - Zoology

University of Chester
09.2021 -

Event staff worker

Bells nursery Gardening outlet
10.2019 - 12.2019

A-Levels -

The Boston Grammar School
09.2019 - 05.2021

Crew member

McDonald's
08.2019 - 02.2024

Football referee

FA
10.2018 - 03.2020

Volunteer at dog kennels

End of the Lead
02.2017 - 05.2017

GCSEs -

Giles Academy
09.2014 - 05.2019

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Rebecca Rigby