Rebecca Rigby
Chest,Cheshire
Summary
Professional with strong communication skills, customer service expertise, and proven crew leadership abilities. Effectively manages cash and payment processing under pressure, ensuring accuracy and efficiency. Experienced in youth engagement through sports coaching and outdoor activities, demonstrating patience and resilience. Passionate about wildlife and outdoor adventures, with a commitment to working in the conservation sector.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Crew Trainer
Mcdonalds
Chester, Cheshire
2021.10 - Current
- Streamlined operations via hands-on crew training exercises.
- Reinforced learning outcomes with consistent follow-up checks on individual progress.
- Provided one-to-one coaching, improving overall job competence among new hires.
- Supported managers in running shifts and counting safe.
- Received and processed cash and card payments accurately.
- Assigned tasks and responsibilities to crew members based on individual ability and experience
Camp Counsellor and Ropes activity leader
Camp America
Spirit Lake, Iowa
2024.05 - 2024.08
- Developed strong communication skills by interacting with diverse group of campers.
- Ensured cleanliness and hygiene standards were met, contributing to healthy camp experience.
- Oversaw camper safety during adventurous activities, ensuring no harm came to any child.
- Built team spirit amongst campers through various group activities.
- Monitored camper behaviour closely, intervening promptly when necessary for maintaining peace and orderliness.
- Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
- Built relationships with campers and staff through excellent communication.
- Monitored camper activity in cabins and outdoor areas to address rule infractions.
- Increased participant confidence with clear communication and positive reinforcement.
- Conducted regular inspections of ropes courses, preventing potential hazards.
- Provided comprehensive instructions to groups, enhancing their climbing skills.
- Delivered engaging briefings prior to sessions, setting expectations and increasing participant interest.
- Organised end-of-day clean up tasks, maintaining cleanliness of the facility.
Crew member
McDonald's
Skegness, Lincolnshire
2019.08 - 2024.02
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Executed daily operation procedures ensuring adherence to company's policies.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Managed inventory levels for efficient operations during peak hours.
- Ensured customer satisfaction with prompt and accurate order fulfilment.
- Prepared food items according to established recipes maintaining consistency of taste and presentation.
Camp counsellor
Camp America
Spirit Lake, Iowa
2023.05 - 2023.08
- Collaborated with other staff members to ensure seamless activity implementation.
- Ran activities such as canoeing, sports, archery and camp fires
- Worked as active team member to achieve highest standards of care.
- Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
- Supervised games and recreational activities to proactively address hazards and reduce risks.
- Formed positive relationships with parents, providing progress updates on child development.
Volunteer in wildlife hospital
Lower Moss Wood Wildlife Hospital
Knutsford, Cheshire East
2023.03 - 2023.05
- Prepared food and maintained cages for birds, including barn owls.
- Cared for ducklings, hedgehogs, and other birds to maximise survival rates.
- Collaborated with volunteers to provide optimal animal care.
- Assisted in releasing healthy birds when ready.
- Established cages and duckling nursery tailored to animal needs.
- Provided bottle feeding and care to enhance animal survival chances.
Football referee
FA
Boston, Lincolnshire
2018.10 - 2020.03
- Ensured player safety by strictly enforcing game rules and standards.
- Communicated effectively with players, coaches and officials for smooth conduct of matches.
- Improved overall game experience by ensuring a match environment free from discrimination or unsporting behaviour.
- Maintained high level of physical fitness for optimal performance on pitch.
- Provided clear explanations for decisions made during games to players and coaches.
Event staff worker
Bells nursery Gardening outlet
Boston, Lincolnshire
2019.10 - 2019.12
- Addressed guest queries promptly, provided excellent customer service.
- Conducted final checks before commencement of events to guarantee flawless execution.
- Monitored cleanliness standards during events, improved public opinion about venues.
- Assisted in post-event tasks such as cleanup and inventory management to ensure a tidy venue after every occasion.
- Handled ticket sales at the door, facilitated swift entry into events.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Volunteer at dog kennels
End of the Lead
Boston, Lincolnshire
2017.02 - 2017.05
- Provided nourishing meals to maintain healthy animals.
- Assured quality care, facilitated daily exercise routines for dogs.
- Kept animal cages spotlessly clean to minimise infection risks.
- Maintained exceptional animal welfare during grooming and kennel stays.
Education
GCSEs -
Giles Academy
Boston, Lincolnshire 2014.09 - 2019.05
A-Levels -
The Boston Grammar School
Boston, Lincolnshire 2019.09 - 2021.05
Bachelor of Science - Zoology
University of Chester
Chester 2021.09 -
Skills
- Communication excellence
- Patience and endurance
- Cash handling
- Customer Service
- Payment Processing
- Food handling
- Crew leadership
- Comfortable with wildlife
- Outdoor adventure knowledge
- Experience in sports coaching
- Resilient under pressure
- Resilience under stress
- Rope course facilitation
- Engagement with youth
Affiliations
- Football
- Hiking and Camping
Accomplishments
- Bronze D of E award
- Completed National Citizenship Service
Certification
- Full UK Driving license
- Certified FA referee
Timeline
Camp Counsellor and Ropes activity leader
Camp America
2024.05 - 2024.08
Camp counsellor
Camp America
2023.05 - 2023.08
Volunteer in wildlife hospital
Lower Moss Wood Wildlife Hospital
2023.03 - 2023.05
Crew Trainer
Mcdonalds
2021.10 - Current
Bachelor of Science - Zoology
University of Chester
2021.09 -
Event staff worker
Bells nursery Gardening outlet
2019.10 - 2019.12
A-Levels -
The Boston Grammar School
2019.09 - 2021.05
Crew member
McDonald's
2019.08 - 2024.02
Football referee
FA
2018.10 - 2020.03
Volunteer at dog kennels
End of the Lead
2017.02 - 2017.05
GCSEs -
Giles Academy
2014.09 - 2019.05