Your Name
Summary
Dedicated professional with expertise in patient-facing maternity support and delivering teaching both virtually and face-to-face. A passion for advocacy, parent support and strong skills in active listening, compassionate person-centred care, and an awareness of EDI. Proven ability to work independently as a self-starter, coordinate volunteer and peer support, and collaborate with multiple teams and stakeholders. Experienced in data collation, auditing, and proficient in Microsoft Teams, Excel, and Google Sheets. Committed to enhancing patient wellbeing and organisational efficiency through learning and collaboration.
Overview
2027
2027
years of professional experience
Work history
Maternity Infant Feeding Advisor
Birmingham Women's Hospital
Birmingham , West Midlands
10 2021 - 03.2026
- Providing evidence based information/ feeding plans to women and birthing people to support with complex infant feeding challenges.
- Co-ordinating, developing and delivering of virtual antenatal parent education sessions.
- Developing and co-ordinating an out patient feeding clinic for ongoing complex feeding issues and antenatal support.
- Developing resources and undertaking audits to improve Baby Friendly Standards.
- Co-ordinating infant feeding peer supporters and facilitating debriefing sessions
Volunteer Co-Ordinator
New Baby Network
Dudley, West Midlands
09 2023 - 06 2025
- Recruitment and co-ordination of community based infant feeding peer supporters.
- Liased with local family services and wider healthcare settings and stakeholders to develop new volunteer opportunities supporting parents in the first 1000 days.
- Facilitated onboarding workshops and debriefing sessions.
- Data collation and reporting of recruitment, retention and diversity of volunteers.
- Development and delivery of induction workshops, digital volunteer resources, in-person working groups and sourcing extended training opportunities to improve volunteer engagement and retention.
Infant Feeding Peer Supporter
Dudley Council
Dudley, West Midlands
09 2018 - 01 2020
- Facilited community based drop in support groups for new parents and young children in local Family Hubs.
- Provided evidence based information regarding feeding and sign posting to wider antenatal and postnatal services.
- Created a safe and welcoming enviroment for parents and young children to share their lived experience.
Education
Media & Communication (BA Hons) -
Birmingham City University
Birmingham 09.2010 - 05.2013
Breastfeeding and Relationship Building -
Unicef
06.2024 - 06.2024
International Board Certified Lactation Consultant - Training ongoing
Online (multiple providers)
10.2025 -
Skills
- Patient facing maternity based support
- Delivering teaching virtually and face to face
- Active listening/ compassionate person centered care
- EDI trained
- Self-starter, independent working
- Volunteer/ peer support co-ordination
- Organisation and collaboration with multiple teams and stakeholders
- Data collation and auditing
- Background in marketing and communication
- Microsoft Teams, Zoom,Excel, Google Sheets & Google Docs
Timeline
International Board Certified Lactation Consultant - Training ongoing
Online (multiple providers)
10.2025 -
Breastfeeding and Relationship Building -
Unicef
06.2024 - 06.2024
Media & Communication (BA Hons) -
Birmingham City University
09.2010 - 05.2013
Maternity Infant Feeding Advisor
Birmingham Women's Hospital
10 2021 - 03.2026
Volunteer Co-Ordinator
New Baby Network
09 2023 - 06 2025
Infant Feeding Peer Supporter
Dudley Council
09 2018 - 01 2020