Rebecca Mckay
Derby,DER
Summary
I am a keen and driven restaurant supervisor with 5 years of experience driving team performance and customer satisfaction. Demonstrated success in increasing sales through effective customer service and strategic engagement. Expertise in communication and negotiation, along with a keen awareness of market dynamics.
I am also an experienced sales professional with focus on driving revenue growth and customer acquisition. Achieves results through strategic relationship building, persuasive communication, and data-driven decision-making. Delivers tailored solutions that align with client needs and company goals.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work history
Sales Executive
The Revel Collective
Derby, Derby
2025.09 - Current
- Identified new business opportunities that enhanced growth potential of the company.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Crafted compelling pitches for securing high-value deals with clients.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Managed client relationships from early stages of sales process through to post-sales
- Provided customers with price information and handled financial transactions.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
Supervisor
The Revel Collective
Derby, Derby
2022.11 - Current
- Implemented company policies effectively, maintained high standards of service delivery.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Provided constructive feedback to staff for improved performance levels.
- Ensured smooth operations with regular maintenance checks.
- Delegated tasks appropriately, achieved balanced workload among team members.
Education
GCSEs - English
West Park School
Derby 2014.09 - 2019.06
GCSEs - Maths
West Park School
Derby 2014.09 - 2019.06
Skills
- Event selling
- Tactical selling techniques
- Performance metrics tracking
- Brand awareness building
- Customer Service
- Interpersonal communication
- Upselling expertise
- Leadership competence
- Staff scheduling
- Stock replenishment
- Employee training
- Safety consciousness
- Team Leadership
- Attention to Detail
- Conflict Resolution
- Project Management
Timeline
Sales Executive
The Revel Collective
2025.09 - Current
Supervisor
The Revel Collective
2022.11 - Current
GCSEs - English
West Park School
2014.09 - 2019.06
GCSEs - Maths
West Park School
2014.09 - 2019.06