RAVI KUMAR
RUGBY
Summary
Accomplished professional with expertise in value proposition development, business-to-business sales, and tactical selling techniques. Proven track record in customer relationship management systems, event selling, and customer service. Adept at building brand awareness and fostering strong customer relations to drive business development. Career goal includes leveraging skills to enhance organisational growth and market presence.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
SALES EXECUTIVE
HARYANA JEWELLERS
DELHI, INDIA
01.2014 - 06.2025
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Identified new business opportunities that enhanced growth potential of the company.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
Sales assistant
ELCO SOUNDS ELECTRONICS
DELHI, INDIA
03.2012 - 12.2013
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Offered personalised shopping advice to enhance customer experiences.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Improved customer service by efficiently handling queries and complaints.
- Utilised excellent communication skills to provide detailed product information.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Monitored trends in consumer behaviour with keen attention to detail.
- Demonstrated products effectively leading to increased sales conversions.
Education
Diploma of Higher Education - SALES & MARKETING
YMCA
DELHI, INDIA 04.2009 - 03.2011
Skills
- Value proposition development
- Business-To-Business sales
- Tactical selling techniques
- Customer relationship management systems
- Event selling
- Customer Service
- Brand awareness building
- Customer relations
- Business development
Languages
English
Intermediate
Hindi
Native
Timeline
SALES EXECUTIVE
HARYANA JEWELLERS
01.2014 - 06.2025
Sales assistant
ELCO SOUNDS ELECTRONICS
03.2012 - 12.2013
Diploma of Higher Education - SALES & MARKETING
YMCA
04.2009 - 03.2011
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