Rebecca Leask
newcastle up,England
Summary
I offer over 9 years of experience with service and operations
Driven professional with exceptional leadership and problem-solving skills, combined with strong ability to manage projects such as the building and making of quinyx and contribute to projects such as Quest audit. I will bring proven track record of successfully overseeing operations and fostering collaborative work environments. I'm also committed to driving growth within the leisure center and operational excellence in the duty manager role. I thrive with high pressure and fast paced environment where I'm dedicated to deliver high-quality service and places promise. I'm a strong leader and offer positive influence within the workforce. I'm experienced in operational delivery and conflict management and ensures team success.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
Work History
Step up manager
Places For People Leisure
Newcastle upon Tyne
01.2025 - Current
- Offered current, accurate advice on optional solutions for concerns.
- Oversaw day-to-day operations of the facility, ensuring smooth functioning.
- Developed a comprehensive understanding of company policies, resulting in efficient operations.
- Implemented training programme to enhance staff performance.
- Fostered a positive work culture with robust team-building exercises.
- Managed employee conflicts, restoring harmony in the workplace environment.
- Coordinated with other department heads to deliver seamless services across all functions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Ensured adherence to safety protocols, promoting a safe work environment.
Lifeguard
Places For People Leisure
Newcastle upon Tyne
04.2023 - Current
- Inspected safety equipment regularly, ensuring readiness at all times.
- Prepared detailed reports on incidents, aiding in future prevention measures.
- Provided clear and concise instructions to patrons regarding safety protocols.
- Offered flexible schedule from early starts to weekend shifts.
- Liaised with pool management to address and rectify safety concerns promptly.
- Undertook regular professional development training to stay updated on lifesaving techniques.
- Performed rescues in high-pressure situations safeguarding patron lives.
- Remained calm under pressure to professionally handle evolving emergency scenarios.
- Collaborated with team to achieve full pool coverage of 60 people plus and cleaning procedures in changing rooms with 3 team members
Senior swimming teacher
Greenwich Leisure Limited
Newcastle upon Tyne
03.2017 - 03.2023
- Adapted teaching to suit individual and group needs for responsive swimming lesson instruction.
- Built positive relationships with staff and swimmers to develop productive lesson environments.
- Adapted teaching strategies based on student feedback leading to improved satisfaction rates.
- Delivered swim programmes according to examination guidelines, developing confident, competent swimmers.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
- Resolved conflicts amongst students, promoting harmonious learning environment.
- Prepared lesson plans and comprehensive work schemes in alignment with Learn to Swim Programme requirements and increase swim school by 400
- Understood and observed safeguarding policies to maintain student safety during and outside of swimming lessons.
- Developed specialised classes for swimmers with disabilities.
- Managed class bookings and scheduling, enhancing operational efficiency.
Education
GCSEs - Maths
Gosforth Academy
Newburn, Newcastle upon Tyne 09.2011 - 06.2015
GCSEs - English
Gosforth Academy
Newcastle upon Tyne 09.2011 - 06.2015
GCSEs - Sport
Gosforth Academy
Newcastle upon Tyne 09.2011 - 06.2015
GCSEs - Health and social care
Gosforth Academy
Newcastle upon Tyne 09.2011 - 06.2015
GCSEs - Science
Gosforth Academy
Newcastle upon Tyne 09.2011 - 06.2015
Skills
- Key holder
- First Aid certification
- Initiative taking
- Resilience under pressure
- Motivational leadership
- Risk Assessment
- Critical-thinking
- Risk assessment and mitigation
- Conflict Resolution
- Decision making
- Staff training and development
- Effective communication
Accomplishments
Places- Step up duty manager
Places- Conflict and management
Places- See you differently ( visual impaired course)
RLSS- Pool Plant Operators
RLSS- TA
RLSS- Lifeguard
ASA- Swim teacher level 2
References
References available upon request.
Timeline
Step up manager
Places For People Leisure
01.2025 - Current
Lifeguard
Places For People Leisure
04.2023 - Current
Senior swimming teacher
Greenwich Leisure Limited
03.2017 - 03.2023
GCSEs - Maths
Gosforth Academy
09.2011 - 06.2015
GCSEs - English
Gosforth Academy
09.2011 - 06.2015
GCSEs - Sport
Gosforth Academy
09.2011 - 06.2015
GCSEs - Health and social care
Gosforth Academy
09.2011 - 06.2015
GCSEs - Science
Gosforth Academy
09.2011 - 06.2015
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