REBECCA LAWLESS
Biggin Hill,Kent
Summary
Expert in property management systems, including TBS TRAMPS, UNIX TRAMPS, APB Propware, Horizon, and ESTATEMAN. Strong analytical and organizational skills demonstrated through proficiency in Excel, Lotus 123, and Word. Focused on utilizing technical expertise to drive operational efficiency in property management.
Driven leader with knack for fostering collaboration and enhancing team performance. Demonstrates strong communication and problem-solving skills, ensuring cohesive team dynamics and effective project execution. Committed to driving positive results and fostering productive work environment. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
36
36
years of professional experience
Work history
Team Leader - Client Accounting
Munroe Asset Management Ltd
2011.10 - 2026.02
- I am currently working as a Team Leader for a company that specialises in managing Shopping Centres throughout the UK. I am responsible for four members of staff, reporting directly to the Director of Accounts.
- Since joining MKAML my role has been quite varied. As well as the day to day running of the Client Accounting team, I am responsible for setting up all new portfolios on our systems (APB & Horizon). I also deal with the handover of old portfolios to the new agents.
- I have recently been involved in a project setting up Service Charge Cash Reconciliations for all of the properties that MK manage, which was challenging but also very rewarding once the reconciliations balanced!
- Training new Client Accountants / Mentoring the team
- Ensuring all processes and procedures are adhered to in accordance with RICS Regulations
- Conducting Annual Appraisals
- Site visits / training of site staff
- Cash reconciliations – updating and reviewing the reconciliations on a monthly basis
- Monitoring daily bank balances / uploading payments on HSBC online banking system
- Reviewing bank reconciliations on a monthly basis
- Deputising for the Director of Accounting
Team Leader - Client Accounting
DTZ
2007.09 - 2011.10
- Supporting the Client Accounting Manager in all areas
- Monitoring & Organising Client Accountant’s Workloads, including Service Charges, Bank Reconciliations and Database Maintenance
- Ensuring that Procedures followed by Client Accountants are Efficient, Effective and Auditable
- Ensuring Compliance with RICS Client Money Regulations at all times
- Monitoring Rent Payments to Clients and Service Charge Funding
- Client Liaison, Specialised Client Reporting, ensuring all Client Deadlines are met
- Attend Client Meetings and Support Client Accountants at Meetings
- Building Strong Working Relationships with Colleagues and Clients
- Assisting with Setting / Achieving Team Objectives
- Providing Training for Team Members
- Mentoring Junior Members of the Team
- Conducting Annual Appraisals / Quarterly Objective Reviews
Team Leader - Client Accounting
CB Richard Ellis Ltd
2006.11 - 2007.08
- In November 2006 I was promoted to a Team Leader within the Client Accounting Department; with three members of staff reporting to me.
Senior Client Accountant
CB Richard Ellis Ltd
2004.01 - 2006.10
- In January 2004 I was promoted to Senior Client Accountant. In addition to my previous duties, this role included:
- Staff Training and Development for Retail Client Accounting new Team Members.
- Deputise in absence of Manager
- Cash Reconciliations
- VAT Reconciliations / Returns
Client Accountant
CB Richard Ellis Ltd
2002.07 - 2004.01
- Rent/ Service Charge/ ad hoc invoicing to tenants.
- Preparing and finalising Service Charges and Balancing.
- Monitoring Property Expenditure.
- Organising fund transfers from Agents to Clients.
- Liaising with Surveyors, Clients and Tenants.
- Monthly, Quarterly Rent, Service Charge and VAT Accounts to Clients.
- Arrears Reporting to Client.
- Preparing additional spreadsheets as required by individual clients.
- Reconciling monthly Bank Accounts.
- Invoicing Service Charge fees to Clients.
Finance Manager
Colliers C R E
2001.06 - 2002.07
- Rent/ service charge/ ad hoc invoicing to tenants.
- Preparing and finalising service charges and balancing.
- Monitoring property expenditure.
- Organising fund transferred from tenants to clients.
- Liaising with surveyors, clients, tenants.
- Monthly, quarterly rent accounts/ VAT accounts to clients.
- Monitoring arrears and rent collections.
- Preparing additional spreadsheets as required by individual clients.
- Reconciling monthly bank accounts.
- Invoicing fees to Clients.
- Monthly client reporting.
Management Accountant/Treasurer
EBS Dealing Resources Initial Ltd
1999.03 - 2001.05
- Cashiering and reconciling for 25 bank accounts (numerous currencies).
- Daily and monthly cash flow.
- VAT returns.
- Using Chase settlement (trading) system.
- Fixed asset and variance analysis.
- Assisting in management accounts preparing for 8 countries.
- Preparing accruals, repayments and balance sheets.
- Checking all money movements into and out of accounts.
- Daily cash flow production.
- Inter company transfers on Chase Settlement system.
- Allocating cash for all banks.
- Month end bank reconciliations.
- Resolving queries to ensure bank reconciliations were clear.
- Depreciation, revenue, cost of salaries.
- Calculating operating costs salaries.
Estates Assistant
CGU/ Commercial Union
1997.06 - 1999.03
- Dealing with property accounts.
- Using Estateman to record tenant leases etc and invoices.
- Paying rent, service charges, electricity, gas etc.
- Service charges - preparing and sending out Year End balance.
- Performing bank reconciliations.
- Monitoring accommodation costs.
- Preparing and sending out rent/ service charge demands for tenants.
- Allocating cash and petty cash.
- Aged debt analysis.
- Setting up standing orders/ BACS.
- Updating insurance files- ensuring there are current insurance certificates.
- Scheduling deeds- keeping a record on Estateman of all the documents for each building
- Inter-company account reconciliation.
- Quarterly posting of account charges to the branch division.
Accounts Junior
Duff & Trotter
1998.07 - 1998.11
Accounts Clerk
Ryder Truck Rental
1990.05 - 1997.05
- Processing rental agreements and sales and services invoices.
- Comprehensive bought ledger duties.
- Assisting in compiling management reports.
- Coding and processing purchase orders.
- Dealing with suppliers/ branches over the phone.
- Processing repair orders and fuel pump sheets.
- Monthly reviewing cost margins.
- Dealer billing- invoicing all Ryder Dealer customers on a weekly basis.
- Collecting money outstanding invoices by telephone and written correspondence.
- Handling lease billing for 200 customers- invoicing monthly, reconciling vehicle mileage and keeping customers files up to date.
- Implementing retail price index to customers when due and dealing with queries
- Involved in implementing value added service department (servicing all clients).
- Dealing with revenue and cost analysis by customers.
- Setting up accounts for major clients.
- Designing invoices to suit customer needs using Lotus 123.
- Processing approximately £500,000 revenue per month.
- Producing weekly statistics and cost analysis reports.
- Profit and loss reports by customers on monthly basis.
- Investigating and correcting any discrepancies.
Office Junior
Moore Scott Ltd
1989.11 - 1990.05
Education
Rock Hill School For Girls
Management Studies Diploma -
Skills
- TBS TRAMPS Property Management System
- UNIX TRAMPS Property Management System
- APB Propware Property Management System
- Horizon Property Management System
- ESTATEMAN Property Management System
- Excel
- Lotus 123
- Word