Dedicated professional with strong communication skills and a proven ability to work effectively both independently and within a team. Experienced in childcare, demonstrating reliability and a strong work ethic. Committed to contributing positively to any role undertaken, with a focus on continuous improvement and excellence.
Overview
13
13
years of professional experience
Work history
Level 3 Early Years practitioner
Hitchin House Montessori nursery
2023.11 - 2026.02
Providing high-quality care and supervision, focusing on the physical, emotional, and social well-being of every child.
Manage a structured daily schedules—including nutrition, hygiene, and personal care—to promote stability and independence.
Ensured cleanliness of play areas after each use, maintaining high hygiene standards at all times.
Enhanced learning outcomes with implementation of early years foundation stage curriculum.
Responded quickly during emergencies or accidents, guaranteeing child safety at all times.
Worked collaboratively with colleagues whilst preparing reports on each child's development.
Implemented Safeguarding Procedures to monitor and protect children.
Created safe and stimulating outdoor learning environments.
Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
Conducted risk assessments for activities to uphold Health and Safety.
Room leader
Family First
2019.08 - 2023.07
Participated actively in staff meetings, contributing valuable insights and suggestions.
Implemented age-appropriate activities for cognitive development enhancement.
Maintained high standards of cleanliness in all areas utilised by children.
Monitored children's progress closely, tailoring plans to meet individual needs.
Created engaging learning resources for use within the setting.
Coordinated with other Room Leaders to share best practices and strategies.
Promoted compliance with EYFS curriculum requirements and integration of British values in learning and play.
Customer Sales Advisor
Betfair
Stevenage
2015.07 - 2016.09
Resolved customer complaints promptly and professionally.
Achieved high sales percentage with consultative, value-focused customer service approach.
Resolved customer inquiries and complaints in a timely manner.
Assisted customers with billing problems or issues regarding account status.
Computed sales prices, totalled purchases and received and processed cash or credit payment.
Followed up with customers to determine satisfaction with company products or services.
Answered product or service questions with up-to-date knowledge of promotions.
Responded promptly to customer queries to increase overall satisfaction.
Cold called potential customers to generate leads.
Customer Sales Advisor
Stevenage leisure limited
Biggleswade
2013.01 - 2015.07
Education
Level 3 Diploma - children's learning and development - Early Years Educator
Babcock
Bachelor's Degree - Sport Management
Nottingham Trent University
BTEC - Sport
North Hertfordshire College
G.C.S.E - undefined
Knights Templar School
Skills
Good communication skills
Work well in a team and by myself
Childcare experience
Hard worker
Custom
References available upon request
Timeline
Level 3 Early Years practitioner
Hitchin House Montessori nursery
2023.11 - 2026.02
Room leader
Family First
2019.08 - 2023.07
Customer Sales Advisor
Betfair
2015.07 - 2016.09
Customer Sales Advisor
Stevenage leisure limited
2013.01 - 2015.07
Bachelor's Degree - Sport Management
Nottingham Trent University
BTEC - Sport
North Hertfordshire College
G.C.S.E - undefined
Knights Templar School
Level 3 Diploma - children's learning and development - Early Years Educator