Rebecca Jones
Perry,Huntingdon
Summary
Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.
Overview
16
16
years of professional experience
1
1
Certification
Work history
SENIOR COMPLEX SUPPORT WORKER
BECKCARE LTD
Cambridge, Cambridgeshire
01.2015 - Current
- Supporting clients with severe complex needs such as Spinal Cord injury, Brain Injury, Cerebral Palsy, Muscular Dystrophy, Spinal Muscular Atrophy, Autism. Helping clients live fulfilling lives on a day to day basis in whichever way they would like.
- Duties included PEG Feeding
- Bowel Management
- Catheter Care
- Administering Medication
- Tracheostomy
- Personal Care
- Manual Handling
- Meal Preparation
CUSTOMER ASSISTANT
TESCO
03.2012 - 01.2015
- Operated till systems smoothly, streamlining check-out process for customers.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Ensured health and safety regulations complied within work premises at all times.
SUPPORT WORKER
ELM HOUSE
02.2013 - 08.2013
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Prepared nutritious meals that met special dietary needs of clients.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
WAITRESS
THE WHEATSHEAF
10.2009 - 04.2013
Education
Higher National Diploma - Health and Social Care
Bedford Sixth Form
Bedford 09/2012 - 06/2013
Higher National Diploma - Art and Design
North Hertfordshire College
Hertford, Hertfordshire 09/2010 - 06/2012
Skills
- Dealing with vulnerable clients
- Personal care assistance
- Record-keeping
- Daily living assistance
- Medical appointment management
- Client behaviour management
- Assertiveness
- Empathy for clients
- Spinal injury awareness
- Basic life support
- Housekeeping
- Activities of Daily Living
- Meal preparation
Certification
Level 2 Fire Safety
Level 2 Emergency First Aid
Level 2 Infection Control
Level 2 Manual Handling
Level 3&4 Health and Safety
Level 2 COSHH
Level 3&4 Medication
Level 3&4 Food Safety & Hygiene
Timeline
SENIOR COMPLEX SUPPORT WORKER
BECKCARE LTD
01.2015 - Current
SUPPORT WORKER
ELM HOUSE
02.2013 - 08.2013
CUSTOMER ASSISTANT
TESCO
03.2012 - 01.2015
WAITRESS
THE WHEATSHEAF
10.2009 - 04.2013
Higher National Diploma - Health and Social Care
Bedford Sixth Form
09/2012 - 06/2013
Higher National Diploma - Art and Design
North Hertfordshire College
09/2010 - 06/2012