Rebecca Hodgson
Egham
Summary
Dedicated professional with a strong foundation in customer service. Demonstrates exceptional communication and time-management skills, effectively addressing and resolving issues through problem-solving expertise.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
General Assistant
Hobbycraft
Staines
2025.06 - Current
- Assisted in stock replenishment to maintain store appearance.
- Delivered excellent customer service by answering queries and providing product information.
- Supported team members for improved operational efficiency.
- Maintained clean shop floor, promoting a welcoming environment.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Handled cash and card transactions on the till.
General Assistant
Hobbycraft
Bagshot, Surrey
2024.10 - 2025.06
- Assisted in stock replenishment to maintain store appearance.
- Delivered excellent customer service by answering queries and providing product information.
- Supported team members for improved operational efficiency.
- Maintained clean shop floor, promoting a welcoming environment.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Handled cash and card transactions on the till.
Volunteer Retail Assistant
Dove House Hospice Charity Shop
Hedon, East Yorkshire
2024.01 - 2024.04
- Managed till operations, handling cash and card transactions.
- Supported customers with enquiries
- Sorted through donated items
- Prepared stock to go onto the shop floor
- Maintained a tidy and safe environment
Education
LLB - Law
Royal Holloway, University of London
Egham 2023.09 -
A-Levels - Maths, English Literature, Law
Wyke College
Hull 2021.09 - 2023.06
Skills
Teamwork
Loss Prevention
Time management
Communication
Customer Service
Problem Solving
Timeline
General Assistant
Hobbycraft
2025.06 - Current
General Assistant
Hobbycraft
2024.10 - 2025.06
Volunteer Retail Assistant
Dove House Hospice Charity Shop
2024.01 - 2024.04
LLB - Law
Royal Holloway, University of London
2023.09 -
A-Levels - Maths, English Literature, Law
Wyke College
2021.09 - 2023.06