Nzareki Moshi
Birmingham
Summary
Compassionate Mental Health Professional experienced in fostering therapeutic environments and promoting mental health through patient-centred counselling and holistic care approaches. Delivered impactful support in crisis intervention and patient advocacy, utilising therapeutic communication, cognitive behavioural therapy, and trauma-informed care. Focused on advancing mental health promotion initiatives within multidisciplinary teams while ensuring effective discharge planning and clinical documentation.
Overview
14
14
years of post-secondary education
8
8
years of professional experience
Work history
MENTAL HEALTH NURSE
Saffron Inpatient Suite – Birmingham (BSMFT)
Birmingham, West Midlands
2026.02 - Current
- Conducted comprehensive mental health assessments to identify specific patient needs.
- Devised individualised treatment plans for optimal results.
- Improved patient well-being by implementing effective mental health interventions.
- Assisted with therapy sessions, enhancing patient engagement and contributing to positive outcomes.
- Developed therapeutic relationships with patients, promoted mental wellness.
- Established rapport with patients to foster trust and open communication.
- Responded promptly to mental health crises ensuring immediate intervention.
- Prevented violent situations, using de-escalation skills to manage aggressive patients.
- Educated families on mental illness management strategies, empowering them to support home-based care.
- Advocated for patients' rights; fostered an environment of respect and dignity.
- Collaborated with multidisciplinary team, ensured comprehensive patient care.
- Conducted regular ward rounds; monitored progress and made necessary adjustments to care plans.
- Facilitated discharge planning meetings with healthcare team, ensuring seamless transitions and continuity of care. process for smooth transition of patients into the community.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Administered prescribed medication; monitored side effects for safety assurance.
- Maintained accurate medical records, facilitated seamless healthcare service delivery.
- Participated in professional development activities; stayed abreast of latest nursing practices.
- Offered emotional support to distressed patients, instilled hope during recovery process.
- Provided compassionate care for enhanced patient comfort and satisfaction.
- Complied strictly with infection control measures preventing spread of diseases within facility.
- Administered emergency first aid, ensuring physical wellbeing of patients.
- Guaranteed patient safety by evaluating clients, assessing physical and mental symptoms for drug interactions and side effects.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
Bank Healthcare Assitant
BSMFT – BANK
Birmingham, West Midlands
2024.09 - 2026.01
- Conducted comprehensive mental health assessments to identify specific patient needs.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Collaborated with multidisciplinary team, ensured comprehensive patient care.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Assisted with therapy sessions resulting in improved patient outcomes.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Performed detailed therapeutic observations of patients to assess their mental and emotional states.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Assisted in patient care, improved comfort and well-being.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Supported service users in developing independence skills, fostering strength and confidence in daily activities.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Ensured strict adherence to confidentiality and compliance standards to protect patient information.
- Worked closely with nurses to maintain high levels of communication.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Monitored client health conditions and reported immediate issues to the manager.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Prepared healthy meals and delivered feeding support.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Safely escorted patients during medical appointments and hospital visits.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Monitored patients' conditions closely and escalated concerns to senior staff.
Support worker
Precious Homes
Birmingham
2018.07 - 2021.09
- Supported daily living skills training which increased client self-sufficiency.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Administered medication according to schedule, promoting optimal health outcomes.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Helped achieve patient independence through guided tasks and activities.
- Assisted with mobility issues enabling easier movement around the home.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Provided companionship during outings contributing to an active social life for clients.
- Encouraged social integration by facilitating community involvement opportunities.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Participated in regular team meetings, enhancing quality of care provided.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Actively listened to client concerns thus creating a comforting environment.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Assured safety measures were met to prevent falls or accidents.
- Prepared nutritious meals that met special dietary needs of clients.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Assisted in maintaining a clean environment for improved client health.
- Provided transportation for medical appointments, ensuring timely arrival.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Built strong patient relationships through compassionate care and friendly rapport building.
Education
BSC in Mental Health Nursing - Nursing and Midwifery
Birmingham City University
Birmingham 2021.09 - 2024.09
Bachelor of Laws (LLB) - Law
Tumaini Makumira University (TUMADARCo)
Dar es Salaam, Tanzania 2009.10 - 2012.06
NCC International Diploma in Computer Studies IDCS - IT
Institute for information Technology (IIT) DSM.
Dar es Salaam, Tanzania 2004.01 - 2004.12
Advanced Level Secondary Education Certificate - A- Levels
St. Mark’s High School Mbabane Swaziland
Mbabane, Swaziland 1999.01 - 2001.12
General Certificate Ordinary Level - O level
St. Mark’s High School Mbabane Swaziland
Mbabane, Swaziland 1994.01 - 1998.12
Skills
- Mental health evaluation
- Mental status examination
- Medication management
- Risk assessment
- Crisis intervention
- De-escalation techniques
- Cognitive behavioural therapy
- Holistic care
- Therapeutic communication
- Therapeutic alliance
- Group therapy management
- Patient-centred counselling
- Mental health promotion
- Resilience in stressful situations
- Self-Harm prevention approach
- Addiction recovery support
- Patient safety strategies
- Clinical documentation
- Understanding cultural sensitivities
- Mental health law
- Multidisciplinary communication
- Treatment planning
- Behaviour therapy
- Proactive engagement
- Crisis negotiation
- Nonviolent interventions
- Patient advocacy
- Empathetic listener
- Compassionate care
- Conflict resolution aptitude
- Fostering therapeutic environment
- Workload prioritisation
- Resilience in stressful situations
- Time management
- Patient assessment
- Workload prioritisation
- Empathetic listener
- Crisis intervention
- Treatment planning
- Time management
REFERENCES
Available on request.
Affiliations
- Reading, sports in general, walking and working out
References
References available upon request.
Timeline
MENTAL HEALTH NURSE
Saffron Inpatient Suite – Birmingham (BSMFT)
2026.02 - Current
Bank Healthcare Assitant
BSMFT – BANK
2024.09 - 2026.01
BSC in Mental Health Nursing - Nursing and Midwifery
Birmingham City University
2021.09 - 2024.09
Support worker
Precious Homes
2018.07 - 2021.09
Bachelor of Laws (LLB) - Law
Tumaini Makumira University (TUMADARCo)
2009.10 - 2012.06
NCC International Diploma in Computer Studies IDCS - IT
Institute for information Technology (IIT) DSM.
2004.01 - 2004.12
Advanced Level Secondary Education Certificate - A- Levels
St. Mark’s High School Mbabane Swaziland
1999.01 - 2001.12
General Certificate Ordinary Level - O level
St. Mark’s High School Mbabane Swaziland
1994.01 - 1998.12