Rebecca Cunnell
Kings Lynn,Norfolk
Summary
I am a responsible adult who is 100% committed in everything that I do. This is especially prevalent as I have been a stay at home mum and carer for my son with autism for the last 10 years. Prior to needing to accommodate to my family's needs, I worked in a public house as a cook where myself and a colleague undertook all responsibilities to prepare food and meals to a high standard, for consumption of the general public.
Multiple times whilst working in said public house, I was entrusted with the running of the kitchen, restaurant, bar, and bed and breakfast during the managers annual leave periods. This shows that I can be trusted to step up when needed proving my commitment and dedication in this role.
This dedication is also strongly evident in many of my previous employment roles, such as care assistant and teaching assistant positions. I am a skilled compassionate care provider assisting the elderly, children, or persons with disabilities with daily living activities in a care facility, or education setting.
Through all employment opportunities I have developed an excellent working relationship with many professionals, where I have been confident using my vast communication skills and my initiative. I can also work happily in team settings or independently, as well as being able to follow or give concise instructions. It should also be known that I hold a full UK driving licence.
I would welcome the opportunity to contribute positively and add value in any role I am offered.
Overview
2017
2017
years of professional experience
6
6
years of post-secondary education
Work history
Nursery assistant
Just Learning
Norwich, Norfolk
- Assisted in meal preparation for nourishing the children properly.
- Ensured quality childcare by following safety regulations strictly.
- Provided care for children, ensuring their well-being at all times.
- Promoted a safe and stimulating environment by managing nursery resources effectively.
- Promoted language development through storytelling sessions nurturing communication skills.
- Fostered positive relationships with parents for better understanding of child's needs.
- Facilitated outdoor activities, promoting physical health among youngsters.
- Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
- Observed children's behaviours, providing important insights into their development stages.
- Engaged children in arts and crafts activities, fostering creativity and motor skills development.
- Assisted in the development of educational programmes to boost children's learning engagement.
- Prepared age-appropriate teaching materials aiding effective lesson delivery.
- Supported special needs children individually enhancing inclusivity within the setting.
- Created engaging play scenarios to encourage imaginative thinking amongst children.
- Enhanced children's social skills through organising group activities.
- Created caring bonds with children for comfort and safety within nursery.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Classroom assistant
Thurton Primary School
Thurton, Norfolk
- Assisted in lesson planning, resulting in engaging class sessions.
- Ensured a safe learning environment by monitoring student behaviour.
- Liaised with parents during parent-teacher meetings, facilitating open communication regarding student progress.
- Actively participated in staff meetings to improve teaching methods and processes.
- Facilitated communication between students and teachers for better understanding.
- Assisted with marking of assignments, providing timely feedback to learners.
- Provided one-on-one assistance to students struggling with coursework, aiding their understanding of complex topics.
- Promoted positive behaviour within the classroom setting, enhancing overall learning experience.
- Prepared visual aids for effective teaching techniques.
- Supported teachers by preparing classroom materials.
- Implemented behavioural management strategies suggested by teachers, maintaining a calm and focused classroom atmosphere.
- Accompanied students on field trips for safety and logistic support.
- Created an inclusive learning environment by promoting respect and empathy among students.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Supervised pupils during lunchtimes and educational visits.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Offered reliable assistance to teachers through administrative support and classroom management.
Waitress/ Bar Person
Barnham Broom Hotel
Barnham Broom, Norfolk
- Utilised professional communication skills to resolve customer complaints.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Accommodated special event needs, provided customised services for parties.
- Advanced team efficiency by assisting in training new waitstaff members.
- Provided top-notch service to customers, improved overall dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Collaborated with kitchen staff to ensure order accuracy.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Managed table settings for enhanced dining experience.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Care assistant
Four Seasons Health Care
Tittleshall, Norfolk
2012.04 - 2016.08
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Collaborated with healthcare team for effective patient care delivery.
- Delivered excellent customer service by addressing concerns of patients' families.
- Assisted in daily living activities for enhanced patient comfort.
- Respected privacy and dignity of each resident during provision of care services.
- Encouraged independence among patients whilst assisting them with tasks.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Provided emotional support to patients, improving their mental wellbeing.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Adapted to service users' needs and requests to maintain personalised care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Accompanied clients to important appointments.
- Involved clients in decision-making to promote independence.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
Cook
The Horse And Groom
Swaffham, Norfolk
2010.06 - 2012.04
- Managed multiple orders simultaneously under high pressure situations, meeting service deadlines successfully.
- Coordinated efficiently with wait staff for smooth dining experience for customers.
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Organised kitchen equipment and utensils for easy access during peak hours.
- Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
- Cooked and plated meals whilst adhering to presentation guidelines set by head chef.
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
- Assisted in menu planning for special events or occasions at restaurant.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
Care Assistant
Four Seasons Health Care
Tittleshall, Norfolk
2008.01 - 2010.06
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Provided emotional support to patients, improving their mental wellbeing.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Respected privacy and dignity of each resident during provision of care services.
- Delivered excellent customer service by addressing concerns of patients' families.
Cook and Kitchen Assistant
The George and Dragon
Newton by Castle Acre, Norfolk
2007.07 - 2008.01
- Cleaned utensils, achieving a more efficient work environment.
- Assisted in stock rotation, reducing spoilage and wastage of ingredients.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Prepared ingredients for increased speed of cooking process.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Washed dishes quickly after meals service to free up space in the kitchen area.
Education
BTEC National Diploma - Childhood Studies
City College Norwich
Norwich 1998.09 - 2000.06
GCSEs - National Curriculum
Dereham Neatherd High School
Dereham, Norfolk 1994.09 - 1998.06
British Sign Language Level 1
Dereham, NorfolkSkills
- Respecting boundaries
- Meal preparation aptitude
- Display creation
- Effective multitasking
- Patience under pressure
- Money transactions
- Presentation standards
- Positivity and enthusiasm
- Proactive attitude
- Security measures understanding
- Flexible
- Customer Service
- Attention to Detail
- Conflict Resolution
- Stock management
- Inventory management
- Merchandise control
- Heavy lifting
- Good numeracy
- Credit card processing
- Cashing up
- Excellent communication skills
- Team player mentality
- Dispute Resolution
- Cleaning
- Effective communication
- Cash handling accuracy
Timeline
Care assistant
Four Seasons Health Care
2012.04 - 2016.08
Cook
The Horse And Groom
2010.06 - 2012.04
Care Assistant
Four Seasons Health Care
2008.01 - 2010.06
Cook and Kitchen Assistant
The George and Dragon
2007.07 - 2008.01
BTEC National Diploma - Childhood Studies
City College Norwich
1998.09 - 2000.06
GCSEs - National Curriculum
Dereham Neatherd High School
1994.09 - 1998.06
Nursery assistant
Just Learning
Classroom assistant
Thurton Primary School
Waitress/ Bar Person
Barnham Broom Hotel
British Sign Language Level 1