Dynamic professional skilled in customer interaction and support. Develops engaging product presentations and store layouts that elevate customer satisfaction. Proven ability to communicate effectively and organize tasks to meet team goals.
Overview
31
31
years of professional experience
Work History
Volunteer
Oxfam Charity Shop
Rustington, West Sussex
02.2026 - Current
Post website e-commerce updates with photographs and descriptions in sequence.
Upload store photographs and write clear descriptions for product listings.
Prepare store display content by posting photos, descriptions, and updates online.
Sorting through donations and pricing
Steaming products for shop floor
Stylist
Jo Malone London
Horsham
02.2023 - 12.2024
Customer product adviser
Office for National Statistics
Brighton, East Sussex
03.2021 - 07.2021
Census research officer
Director
Dragonfly concepts
Hove
10.2010 - 11.2019
Indestore management
Increasing business turnover year on year
Running the business from stock, staffing and training, financial, buying, new product development, business partnerships
Marketing Consultant
Visit London
London, Greater London
01.1996 - 07.2014
Developed and implemented marketing strategies for London Convention Bureau, increasing brand visibility and attracting visitors
Executed marketing campaigns for business travel services, driving customer awareness and service utilisation
Coordinated projects for kids' events in London, enhancing community engagement and participation
Education
A-Level or equivalent - Ba European Business Studies
Buckinghamshire College
Chalfont St Giles, Buckinghamshire
12-1986
Diploma of Higher Education - BTEC - Fashion Buying
CDT - College for Distributive Trades
London, Greater London
07-1982
CIM Diploma - Marketing
CIM college
London
06-1990
Skills
Customer Service
Retail Sales
Event Planning
Marketing
Marketing Strategy
Visual merchandising
Inventory
Microsoft Word
Leadership
Organisational skills
Training
Communication skills
Languages
German
Personal Information
Industry: Marketing
Timeline
Volunteer
Oxfam Charity Shop
02.2026 - Current
Stylist
Jo Malone London
02.2023 - 12.2024
Customer product adviser
Office for National Statistics
03.2021 - 07.2021
Director
Dragonfly concepts
10.2010 - 11.2019
Marketing Consultant
Visit London
01.1996 - 07.2014
A-Level or equivalent - Ba European Business Studies
Buckinghamshire College
Diploma of Higher Education - BTEC - Fashion Buying