Rebecca Bradley
Nottinghamshire ,Nottinghamshire
Summary
I am a shop manger with 30 years experience in Greggs. I lead a busy team and have ran many different shop, and worked in many locations over the years. Im good at leading and deliver good results in many areas. I know customers are at the heart of the business. And I understand the many business drivers that deliver success.
Overview
30
30
years of professional experience
Work History
Shop manger
Greggs Bakery
Worksop, Nottinghamshire
06.1996 - Current
- Managed daily operations of a high-volume retail store, overseeing staff performance and customer service standards.
- Trained new employees in customer service excellence, product knowledge, and operational procedures.
- Addressed customer complaints promptly, turning dissatisfied visitors into loyal patrons.
- Monitored employee performance, providing feedback and coaching to improve service delivery.
- Maintained high standards of store presentation and cleanliness.
- Merchandised displays to showcase new and popular items.
- Conducted regular stock checks to maintain inventory accuracy and minimise losses.
- Stored stock safely and securely to maintain quality of goods.
Education
GCSEs - Health social care
King Edward
Nottinghamshire 01-1996
Skills
- Inventory management
- Stock control
- Cash handling
- Sales strategy
- Visual merchandising
- Employee training
- Customer service
Timeline
Shop manger
Greggs Bakery
06.1996 - Current
GCSEs - Health social care
King Edward