Hin Ching Man
Manchester,UK
Summary
Results-oriented shop manager with expertise in customer service, team leadership, and sales strategies. Skilled in inventory management, staff training, and enhancing customer experiences. Proven track record of motivating teams, driving sales growth, and optimizing pricing for maximum profitability. Strong abilities in stock management, promotional planning, and implementing industry best practices to ensure business success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shop Manger
Joyful Dessert House
, Hong Kong
09.2018 - 01.2025
- Company Overview: Michelin recommended restaurant for Hong Kong Company
- Enhanced customer service by training staff in effective communication and problem solving.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Fostered strong relationships with key customers to boost loyalty and repeat business.
- Managed store inventory to ensure adequate stock levels at all times.
Flight Dispatcher
Hong Kong Airport Services Limited (HAS)
, Hong Kong
05.2022 - 07.2022
- Company Overview: Organize airport operation
- Prepared detailed flight plans to ensure optimal fuel efficiency.
- Optimised fuel consumption by calculating precise load requirements for each journey.
- Updated pilots on changing weather conditions contributing towards safer travel routes.
- Ensured timely departures by coordinating with pilots, ground crew and air traffic control.
- Deciphered complex data to prepare comprehensive reports facilitating strategic decision making.
Hong Kong Handball Referee
Hong Kong Handball Association
, Hong Kong
07.2015 - 07.2020
- Reported any unsporting behaviours promptly upholding integrity of game.
- Executed pre-match duties including equipment check, pitch inspection and player briefing for seamless start to games.
- Monitored player actions closely, identifying fouls or rule violations swiftly.
- Contributed to successful sporting events by officiating matches impartially and efficiently.
Education
BSc (HONS) - AVIATION OPERATIONS & SYSTEMS
The Hong Kong Polytechnic University
Hong Kong 09/2020 - 07/2022
Graduated Associate Degree - Airport Operation and Aviation Logistic
The Community College of City University
Hong Kong 09/2018 - 07/2020
Graduate Course - Airport Management and Transportation Principles
The Korea Aerospace University
Korea 06/2019 - 07/2019
Graduated - Chinese, English, Mathematics, Leisure Studies, Economics and BAFS
S.K.H. Chan Young Secondary School F.1-6
09/2012 - 07/2018
Skills
- Full Driving License
- Forklift License
- Electrical Wireman License
- MS Office
- English, Cantonese and Mandarin Used
Languages
English
Advanced
Cantonese
Native
Mandarin
Upper intermediate
Accomplishments
- Highest Calories Burning Student Awards 2nd Runner- up
- Hand Generator Robot Butterfly Stroke Swimming Competition 1st Runner-up
- Hand Generator Robot Medley Relay Swimming Competition 3rd Runner-up
- Hand Generator Robot Backstroke Swimming Competition 3rd Runner-up
- Hand Generator Robot Free style Swimming Competition 3rd Runner-up
2017 Inter- School Calories Burning Competition
2017 Technology and Innovation Team - Hong Kong Robotic Olympiad
Land- based Robot and Ocean Exploration Competition for Secondary School
Affiliations
- 2023-2025 Standard Chartered Hong Kong Marathon Official Helper
- 2023 Bank of China (Hong Kong) Hong Kong-Zhuhai-Macao Bridge Marathon Official Helper
- 2024 Runway 10 km Race Official Helper
Certification
- Forklift Truck Operators License - Construction Machinery technical Training Centre 2025
- Electrical Wireman License- The Association of Electrical and Mechanical Engineering (HK) Limited 2023
References
References available upon request.
Timeline
Flight Dispatcher
Hong Kong Airport Services Limited (HAS)
05.2022 - 07.2022
Shop Manger
Joyful Dessert House
09.2018 - 01.2025
Hong Kong Handball Referee
Hong Kong Handball Association
07.2015 - 07.2020
BSc (HONS) - AVIATION OPERATIONS & SYSTEMS
The Hong Kong Polytechnic University
09/2020 - 07/2022
Graduated Associate Degree - Airport Operation and Aviation Logistic
The Community College of City University
09/2018 - 07/2020
Graduate Course - Airport Management and Transportation Principles
The Korea Aerospace University
06/2019 - 07/2019
Graduated - Chinese, English, Mathematics, Leisure Studies, Economics and BAFS
S.K.H. Chan Young Secondary School F.1-6
09/2012 - 07/2018
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