Reanna Bowden
Liverpool,Merseyside
Summary
Dependable individual with a diverse skill set developed through various roles, including cleaning operative and part-time carer. Proficient in the effective use of cleaning equipment, with excellent attention to detail and organisation skills. Able to work on own initiative as well as part of a team. Experience as a carer has honed reliability, patience, empathy, problem-solving, and communication skills. Academic pursuits have fostered computer literacy, deadline management, time-management capabilities, and independent learning. Eager to develop customer service expertise as well as gain further IT skills.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Cleaning Operative
RAFA (Kirkby Branch) Ltd
Liverpool, Merseyside
09.2022 - Current
Cleaning operative at RAFA Broad Lane Social, responsible for ensuring all public and private areas of club are cleaned and presented to high standard.
Main Duties
- Toilet cleaning
- Vacuum & mop
- Sweep, dust & polish
- Handle chemicals safely
- Dispose of waste
- Restock supplies / stock administration
- Report maintenance / safety issues
- Sanitise surfaces & touchpoints
- Clean windows, glass partitions & mirrors
- Work effectively with other staff to complete larger-scale clean ups
- Carry out special requests from management e.g. post-renovation cleaning
- Liaise with customers via telephone / in person to assist with enquiries
Childcare Provider (family)
n/a
Liverpool, Merseyside
07.2023 - 11.2025
Provided care and supervision of niece from birth in July 2023 until November 2025.
Main Duties:
- Feed, bathe, diaper and sleep-schedule management
- Daily tasks e.g. sterilise bottles, prepare meals & organise baby supplies
- Support early learning via play, reading & sensory activities
- Accompany child to 'baby sensory' classes & other scheduled appointments
- Ensure safe environment for healthy infant development
- Communicate effectively with family members to provide consistent, reliable care
Administrative Assistant (work experience)
Mercia Partnership Ltd
Liverpool, Merseyside
06.2018 - 06.2018
2 weeks of work experience upon leaving school as administrative assistant for training organisation that delivered apprenticeships, courses for unemployed and functional skills across North West.
Main Duties
- Data entry
- Dealing with email correspondence
- Filing
- Answering telephone enquiries
- Issuing certificates
- Reprographics
Education
GCSEs -
Kirkby High School
09.2013 - 06.2018
A-Levels -
Sefton Sixth Form College
09.2020 - 08.2022
Skills
Working as a cleaning operative has afforded me transferable skills such as effective use of cleaning equipment, attention to detail, organisation and ability to work independently as well as working as part of a team Answering telephone enquiries and meeting customers face to face allowed me to gain customer service skills which I am keen to develop further
Providing childcare allowed me to gain invaluable experience and develop skills such as reliability, patience, empathy, problem solving and communication
Studying for A-levels provided a range of skills such as computer literacy, ability to meet deadlines and time-management
Affiliations
- I am an avid reader and have a special interest in film / film production. I love to socialise and spend time with my family and friends on weekends, at festivals and on holidays. I also like to stay active and exercise.
Timeline
Childcare Provider (family)
n/a
07.2023 - 11.2025
Cleaning Operative
RAFA (Kirkby Branch) Ltd
09.2022 - Current
A-Levels -
Sefton Sixth Form College
09.2020 - 08.2022
Administrative Assistant (work experience)
Mercia Partnership Ltd
06.2018 - 06.2018
GCSEs -
Kirkby High School
09.2013 - 06.2018