Raymond Andrew Hewitt
Horley,Surrey
Summary
Adaptable Sergeant with exceptional problem-solving and analytical-thinking abilities offering extensive experience, leading high-performing front-line teams. Improvement-focused, consistently seeking ways to develop staff, policies and processes.
With extensive experience in both the transportation and law enforcement sectors. With a solid background in engineering and a proven track record in leadership roles, I bring a unique blend of technical expertise, managerial skills, and a commitment to ensuring operational excellence.
As a former Train Care Production Manager at South Western Rail, I spearheaded the planning and execution of both scheduled and emergency maintenance operations for a diverse fleet of trains.
My responsibilities included overseeing a range of maintenance activities, from routine servicing to complex repairs, ensuring adherence to strict safety standards and minimising downtime. Through effective team leadership and strategic resource management of approximately 20 operatives per shift, I consistently optimised operational efficiency while maintaining the highest levels of service quality. These responsibilities also included overseeing the cleaning and housekeeping of all rolling stock within the depot by a team of approximately 15 cleaning operatives.
In my most recent role as a Sergeant within the police service, I led a dynamic team of 7 to 20 officers per shift, guiding them in maintaining public safety, enforcing laws, and resolving critical incidents. Drawing upon 17 years of experience in law enforcement, I have developed strong decision-making abilities, crisis management skills, and a keen understanding of risk assessment and mitigation strategies. My leadership style is characterised by clear communication, proactive problem-solving, and a focus on fostering a collaborative and supportive work environment.
Driven by a passion for excellence and a dedication to serving the community, I thrive in fast-paced and challenging environments where my diverse skill set can have a meaningful impact. With a proven ability to effectively manage resources, mitigate risks, and drive continuous improvement, I am poised to excel in leadership roles that require a strategic mindset, strong interpersonal skills, and a commitment to delivering results.
I have policed and experienced a broad spectrum of incidents. These have ranged from routine policing incidents, to several of the major terror attacks in London, The London riots, and even a major train crash.
Overview
33
33
years of professional experience
1
1
Certification
Work history
Police Sergeant
Southampton Transport Police
Southampton, Hampshire
10.2018 - 04.2024
- Established partnerships to meet community policing objectives.
- Engaged in community outreach programmes to discourage youth from drug and crime-related offences.
- Supervising officers and handling daily station operations.
- Enforcing laws and responding to emergency calls.
- Conducting investigations and completing paperwork.
- Overseeing patrol shifts and managing personnel.
- Enforcing departmental policies and procedures.
- Performing administrative staff duties and conducting performance evaluations.
- Leading and managing a team of police officers.
- Promote recruitment
- Maintained calm under pressure in emergency response and handling, aiding desired outcomes.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Defended human rights and supported peacekeeping efforts.
- Optimised deployment of officers based on needs of strategic operations.
- Coordinated physical searches to remove contraband and weapons from suspects.
- Identify threats to security and facilitated enforce changes
Police Constable
Southampton Transport Police
Southampton, Hampshire
10.2008 - 10.2018
- Coordinated complex investigations with external law enforcement agencies.
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
- Produced comprehensive crime reports with meticulous attention to detail.
- Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
- Responding to calls for help from the public
- Investigating crimes and offenses
- Interviewing suspects and making arrests
- Giving evidence in court
- Controlling traffic and crowds at public events
- Advising the public on safety and crime prevention
- Patrolling areas on foot and by car
- Working with communities and liaising with groups
- Diffusing potentially volatile situations
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Supported large public gatherings by stewarding and patrolling public areas.
- Arrested and interviewed suspected criminals, clearly outlining legal rights.
- Acquired and served warrants for arrests, searches or other purposes.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Directed high-volume traffic safely around accidents and incidents.
- Developed community knowledge to identify and address at-risk individuals and locations.
- Wrote and submitted reports concerning police activities and investigations.
Production Manager
South Western Railway
Salisbury, Wiltshire
02.2003 - 10.2008
- Established plans governing production policies, daily operations and long-term planning.
- Improved efficiency and productivity by eliminating waste and production constraints.
- Implemented staff training and development to improve team expertise and performance.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Oversee the daily functioning of the depot, on a rotating shift roster.
- Coordinate maintenance, repairs, and logistics of rolling stock.
- Coordinate cleaning of rolling stock
- Ensure service requirements are met
- Ensuring efficient utilization of resources and adherence to safety protocols is essential.
- Recruit, train, and mentor staff members.
- Build a skilled and motivated team.
- Maintain high levels of service and reliability
- Ensure that trains are safe, reliable, and presentable for daily service.
- Inspire/Motivate and guide my team.
- Adhere to all health and safety requirements.
- Planned plant upgrades based on expected operating demands, planning objectives and cost considerations.
- Identified opportunities to improve and streamline production processes to maximise time and revenue.
- Tracked performance metrics for plant operations and reviewed regular reports to proactively identify areas of concern.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Researched and implemented innovative processes to decrease costs and improve product quality.
Train Maintenance Fitter
British Rail / South Western Railways
Fratton, Hampshire
02.1993 - 02.2003
- Wrote detailed inspection reports outlining findings and recommendations.
- Facilitated knowledge transfer by mentoring junior fitters, enhancing team competency and skill development.
- Reported daily production data to senior management for accurate recordkeeping.
- Monitored equipment operation to proactively address hazards, safeguarding staff and equipment.
- Supervise and mentor assistants, contractors and apprentices and provide on the job training and support where required.
- Undertake routine maintenance and repair of the allocated rolling stock to meet the requirements of the production plan.
- Produce complex, analytical and technical reports on fault investigations.
- Attend track calls and carry out repairs where appropriate.
- Drive road vehicles as required and operate forklift trucks within depot confines.
- Prepare units for service, ensuring a clean and presentable environment.
- Work effectively as part of a team, taking the lead when required
- Executed planned maintenance activities on machinery to prolong equipment lifespan and optimise performance.
Electrical / Mechanical Apprentice
British Railway
Eastleigh, Hampshire
09.1991 - 02.1993
- Gained hands-on experience by working alongside experienced professionals in various railway departments.
- While working, they simultaneously studied for relevant qualifications, covering electrical/mechanical applications of the City & Guilds syllabus.
- As an apprentice, I actively participated in delivering projects that mattered to the service, reliability and safe running of the rolling stock.
- In summary, being a British Rail railway apprentice meant combining practical experience with theoretical learning, all while contributing to the efficient functioning of the railway network.
- Followed all health and safety protocols to safeguard team and company assets.
- Helped to prepare and execute projects under supervision.
Education
NPPF Police Sergeant exam - Policing
/2021 -
Police Constable - Policing
/2008 -
City & Guilds - Electrical / Mechanical
/1993 -
GCSEs -
/1991 -
SVQ Level 3 - Close Protection
/2024 -
Skills
- Calm under pressure
- Expert leadership
- Outstanding communicator
- Proficient problem solver
- Knowledge of Microsoft Word
- Time management
- Team building
- Product quality assessment
- Process improvements
- Health and safety compliance
- Production scheduling
- Quality and risk assessment
- Disciplinary and grievance management
- Master scheduling
- Labour optimisation
- Safety management
- In-depth OSHA knowledge
- Maintenance planning
- Staff development plans
- Product inspections
Affiliations
- Running, Gym, Weight Lifting, Kayaking, Motorbike Racing, Classic Car Restoration, Surfing, Fishing,
Accomplishments
Police Commendation Award - 2023
Police Commendation award 2011
Languages
English
Fluent
Certification
FREC 3 Ist Aid, Highfield (Pass)
SIA door license, Highfield (Pass)
Close protection Officer, Highfield (Pass-Level 3 Award)
Drugs field tester, College of Policing (Pass)
Personal development officer (Pass)
Taser , College of Policing (Pass)
Level 2 Public Order, College of Policing (Pass)
Forensic Body Recovery, College of Policing (Pass)
Specialist body Recovery, College of Policing (Pass)
Recruitment Interviewer , College of Policing (Pass)
Response driver, College of Policing (Pass)
Risk & Security Assessments (Pass)
Operational Health & Safety (Pass)
References
References available upon request.
Timeline
Police Sergeant - Southampton Transport Police
10.2018 - 04.2024
Police Constable - Southampton Transport Police
10.2008 - 10.2018
Production Manager - South Western Railway
02.2003 - 10.2008
Train Maintenance Fitter - British Rail / South Western Railways
02.1993 - 02.2003
Electrical / Mechanical Apprentice - British Railway
09.1991 - 02.1993
College of Policing (former National Policing Improvement Agency) - NPPF Police Sergeant exam , Policing
/2021 -
City Of London University - Police Constable, Policing
/2008 -
Southampton & Croydon University - City & Guilds, Electrical / Mechanical
/1993 -
Bay House School - GCSEs,
/1991 -
Highfield - SVQ Level 3, Close Protection
/2024 -
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