Raymond Durham
I.T. TECHNICIAN
London,UK
Overview
37
37
years of professional experience
5
5
years of post-secondary education
6
6
Certification
Work history
Freelance IT Support Contract work
Jahtone Inc.
12.2018 - 10.2025
- Completed installation of four CCTV Cat6 hardwired cameras with remote Wi-Fi and control station at Hibiscus Community Centre.
- Provided volunteer assistance at University Westminster Help Desk since March 2024.
- Installed VLAN and Cat6 Ethernet for CCTV at Internet shop in March 2024.
- Executed access point extension, switch configurations, and VLAN setup at Carshalton College, terminating cables for seven rooms and over 20 access points.
- Recommended and integrated VOIP upgrade into existing switchboard from February to April 2022.
- Delivered administrative support at Amacus Law Firm in January 2022.Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted Cat6 cable installations and access point extensions at West London College, advising on future expansion.
- Implemented IP camera, router, and internet configuration for Vandojo Internet Gaming Company from November 2021 to January 2022.
IT Officer
iSquare Media
08.2010 - 11.2017
- Mainly a multimedia company delivering expert multimedia marketing via online hosting of websites and adverts
- Managed a team of three personnel
- Website maintenance
- Macromedia Dreamweaver Suite
- Microsoft Word HTML coding Excel
- Digital T-shirt design and print using Microsoft and Photoshop
- Computer repairs and rebuilds
- Networking (VLAN troubleshooting, installation and configuration)
- Switch and router maintenance configurations Software configuration and trouble shooting
- Administration work experience internet skills
- Responsible for maintaining filing systems and ensuring researched important documents were correctly filed and data based
NOC Technician (seasonal)
FortKnox - Bermuda
06.2002 - 01.2010
- Cisco router and switch maintenance
- Data backup and storage
- Data tape maintenance/backups
- Data storage filing
Technical Supervisor
London Network System
07.2003 - 10.2006
- Supervisor Team Leader
- Website maintenance
- CCTV coarse and installation work
- Network maintenance
- Database upkeep and maintenance
- On site client solutions and advice on networking security
- Led a team of four personnel on contract jobs involving CAT5 cable installation and router installations for network expansions
Senior Technician
Cable & Wireless
09.1988 - 01.1999
- Video surveillance maintenance CCTV installations
- Computerised Halon Fire System installation and maintenance
- Satellite modem alignment and tuning general satellite circuit maintenance
- Microwave systems installations and maintenance
- Electronic fault finding at component circuit board level
- Satellites system installations and maintenance involving satellite modem tuning
- Electronic card reader systems installations and maintenance
- Radar systems
- Analysed general routing and maintenance of data and voice circuits
Education
CISCO Career Certifications & Training - Computer Networking
CISCO Career Certifications & Training London
BSc - Computer Networking Programming Language and Software Design
University of Westminster
01.1999 - 01.2004
ND - Electronics
ND Electronics
01.1992 - 01.1993
HNC Level Telecommunications/Electronics Diploma - undefined
Cable and Wireless College
01.1988 - 01.1990
Five O-Levels GCE - undefined
Berkeley High School
Skills
- Windows desktop systems, install, patching, troubleshooting, hardware replacement
- Team building
- Extensive experience with the Microsoft Office suite
- Thorough understanding of computer, networking and security concepts
- Working knowledge of Windows 7, 8/81, 10, Windows Server 2016, Active Directory, PowerShell, Remote Access/Desktop and VMware
- C, Java, kali linux, UNIX working experience
- Prioritising faults to synchronise with SLA's
- Provide high quality technical instruction and guidance
- Good understanding of Fibre and Copper interfaces
- CATS,CAT6 installations terminating testing experience
- Ability to conduct fault isolation and fault finding
- Ability to complete rack installations of routers, switches, firewalls, and servers
- Provide regular updates on progress to customers and management
- Familiar with ticketing systems
- Good understanding of Microsoft and Linux O/S and associated products
- Ability to prioritise effectively
Certification
- IT Career Switch Ltd
- IT Technician Traineeship
- 1-year program
- I have recently fully passed my CompTIA A+ qualifications specialising in troubleshooting hardware and software Data installation issues. More information on this certification can be found at: https://certification.comptia.org/certifications/a
- 2023: CompTIA A+ 220-1101 & 1102
HOBBIES
TRADING, CHESS, ELECTRONIC PROJECTS
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working I,T,ENGINEER with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
References
References available upon request.
Timeline
Freelance IT Support Contract work
Jahtone Inc.
12.2018 - 10.2025
IT Officer
iSquare Media
08.2010 - 11.2017
Technical Supervisor
London Network System
07.2003 - 10.2006
NOC Technician (seasonal)
FortKnox - Bermuda
06.2002 - 01.2010
BSc - Computer Networking Programming Language and Software Design
University of Westminster
01.1999 - 01.2004
ND - Electronics
ND Electronics
01.1992 - 01.1993
Senior Technician
Cable & Wireless
09.1988 - 01.1999
HNC Level Telecommunications/Electronics Diploma - undefined
Cable and Wireless College
01.1988 - 01.1990
Five O-Levels GCE - undefined
Berkeley High School
CISCO Career Certifications & Training - Computer Networking
CISCO Career Certifications & Training London