Rayhan Chowdhury
Littleport
Summary
Seasoned professional with focus on pharmacy management and team leadership. Capable of streamlining dispensary operations and improving patient satisfaction through strong organisational skills and in-depth pharmaceutical knowledge. Skilled in regulatory compliance and inventory management to ensure safe and efficient service delivery.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
Head of Dispensary
Plowright Medical Center
01.2024 - 06.2025
- Lead and manage all dispensary operations across two branches, ensuring compliance with NHS regulations and standards.
- Oversee a team of dispensers in two branches, providing mentorship and continuous professional development to improve team performance and enhance patient care.
- Implement strategies to optimize workflow efficiency, resulting in a significant reduction in dispensing errors and waiting times for patients.
- Analyze financial metrics and dispensing patterns to improve cost-effectiveness and identify areas for potential savings.
- Champion the adoption of technology solutions to streamline processes and enhance service delivery.
Dispensary Lead
Stanton Surgery
01.2023 - 12.2023
- Managed the dispensary team, coordinating daily operations and ensuring the accuracy of prescription processing.
- Developed and maintained relationships with local healthcare providers to promote a collaborative approach to patient care.
- Conducted regular training sessions for staff on best practices in dispensing and regulatory compliance.
- Monitored inventory levels and managed stock control to prevent shortages and waste.
Dispenser
Stanton Surgery
07.2022 - 12.2022
- Assisted in the efficient processing of prescriptions, ensuring timely and accurate dispensing of medications.
- Provided exceptional customer service to patients, answering questions regarding medications and health inquiries.
Locum Dispenser
Locum Prime
01.2022 - 06.2022
- Provided flexible dispensing support to various healthcare facilities, maintaining high standards of service in diverse environments.
- Adapted quickly to new teams and workflows, demonstrating resilience and commitment to delivering quality pharmacy services.
Trainee Dispenser
Addenbrooke’s Hospital
01.2021 - 12.2021
- Gained hands-on experience in an outpatient pharmacy setting, supporting a wide range of patient needs and medication management.
- Assisted senior pharmacists in dispensing medications, conducting necessary checks to ensure accuracy and safety.
Pharmacy counter Assistant
St Mary’s Pharmacy
Ely
06.2019 - 12.2020
- Worked closely with pharmacists to ensure correct dispensing of medication.
- Checked expiry dates of medicines regularly to ensure safe dispensing.
Warehouse Admin Clerk
Co-op Distribution Center
Godmanchester
11.2011 - 12.2018
- Improved office efficiency by sorting, filing, and managing paperwork.
- Provided excellent customer service during client visits or phone interactions.
Pharmacology Teacher
01.2010 - 11.2010
- Assessed student progress, provided constructive feedback for improvement.
- Created lesson plans and scheduled each day to promote maximum student engagement.
Education
Bachelors in pharmacy, BPharm -
Stamford University of Bangladesh
01.2005 - 01.2009
ABE Diploma - Business Executive
01.2010 - 01.2013
MCA and NVQ Level 2 - Pharmacy service skills
01.2020 - 01.2021
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Skills
- SOP creation and implementation
- Leadership competency
- Process improvement initiative
- Regulatory compliance awareness
- Pharma software proficiency
- Employee training and development
References
Available upon request.
Timeline
Head of Dispensary
Plowright Medical Center
01.2024 - 06.2025
Dispensary Lead
Stanton Surgery
01.2023 - 12.2023
Dispenser
Stanton Surgery
07.2022 - 12.2022
Locum Dispenser
Locum Prime
01.2022 - 06.2022
Trainee Dispenser
Addenbrooke’s Hospital
01.2021 - 12.2021
MCA and NVQ Level 2 - Pharmacy service skills
01.2020 - 01.2021
Pharmacy counter Assistant
St Mary’s Pharmacy
06.2019 - 12.2020
Warehouse Admin Clerk
Co-op Distribution Center
11.2011 - 12.2018
Pharmacology Teacher
01.2010 - 11.2010
ABE Diploma - Business Executive
01.2010 - 01.2013
Bachelors in pharmacy, BPharm -
Stamford University of Bangladesh
01.2005 - 01.2009
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